Yes, New Customers Can Use a Myprotein Referral Code
For anyone looking to make their first purchase with Myprotein, the referral program is an excellent way to save money. The brand's policy is straightforward: the referral scheme is exclusively for new customers, meaning you are eligible to use a referral link or code on your very first transaction. This makes it a win-win situation, as your friend who referred you also earns credit for their next purchase. This program is a foundational part of Myprotein's customer acquisition strategy, rewarding both existing and new members for expanding the community.
How the Myprotein Refer-a-Friend Program Functions
The process for using a referral code as a new customer is simple and can be done in one of two ways:
- Via a Direct Link: The easiest method is for your friend to send you a unique referral link. Clicking this link will take you directly to the Myprotein website, and the referral discount will automatically be applied to your basket once you reach the checkout stage and verify you are a new customer.
- Manually Entering a Code: If you receive a code instead of a link, you can enter it manually at checkout. After adding your desired items to your basket, proceed to the checkout page. There will be a designated field for a promo or referral code where you can type in your unique code. You'll then be prompted to log in or create a new account to verify your new customer status.
The Critical Condition: No Stacking Discounts
While you can use a referral code on your first order, Myprotein strictly prohibits stacking discounts. This is the most crucial piece of information for any new user. You cannot apply a referral code and another site-wide promotional code or voucher to the same order. For example, if Myprotein is running a general '30% off all protein' promotion and you try to use a referral code, the referral will be voided. In such cases, it is important to compare which offer provides a better discount for your basket. If you fail to follow this rule, the referrer may not receive their credit, and you might miss out on the best possible savings.
Referral Code vs. Other First-Order Discount Options
For new customers, there are typically multiple avenues for a first-order discount. It's important to know the differences to get the best deal. Here is a comparison:
| Discount Type | Who Can Use It? | Can It Be Combined? | How to Get It? |
|---|---|---|---|
| Referral Code | New Customers Only | No, cannot be stacked with other promos. | Obtain a unique code or link from an existing Myprotein customer. |
| Newsletter Signup | New Customers Only | No, cannot be combined with a referral code. | Sign up for the Myprotein email newsletter via the website to receive a first-order discount code. |
| Seasonal Promo | All Customers (New & Existing) | Typically no stacking with other codes. | Found on the Myprotein website homepage, voucher code pages, or via marketing emails. |
What to Do If Your Referral Code Doesn't Work
If you've entered a referral code and are not seeing a discount, consider the following troubleshooting steps:
- Existing Customer Status: Did you already have a Myprotein account? The referral program is only for new accounts, so if you've ever shopped with them before, the code will not work.
- Conflicting Promotions: Check your basket for any other active promotional codes. You must choose between the referral code and any other site-wide discount.
- Regional Restrictions: Verify that the referral code is valid for your specific country's Myprotein website. While many are global, terms can sometimes vary.
- Minimum Spend: Look at the offer's terms. Some referral discounts may require a minimum purchase amount to be activated.
- Contact Customer Service: If all else fails, reach out to Myprotein's customer support team. They can help diagnose the issue and ensure you get the discount you deserve.
Conclusion: Maximize Your First-Order Savings
In conclusion, yes, you can absolutely use a Myprotein referral code on your first order, provided you are a new customer. The main takeaway is that you cannot use this code in conjunction with any other promotional offer. By carefully considering your options—comparing the referral discount with other potential first-order discounts, such as the newsletter signup bonus—you can ensure you get the best possible deal on your initial purchase. Always double-check the basket total to confirm the discount has been applied before finalizing your transaction.
For more information on the official program, you can visit the Myprotein Referrals page.