Category: Business automation

According to a 2023 IBM report, the vast majority of AI innovation today is focused on breakthroughs in generative AI, but this advancement can cause confusion over other related technologies. When it comes to business automation, a common misconception is whether AI and RDA are the same. These technologies are fundamentally distinct, with one representing a broad field of intelligent systems and the other typically a specific type of process automation.

According to Checkbox AI, AI-powered intake systems help legal teams work faster and smarter by automatically capturing, sorting, and routing legal requests. This capability, known as AI intake, fundamentally reshapes how organizations receive, process, and manage incoming information and requests across various departments.

According to the Object Management Group (OMG), Decision Model and Notation (DMN) was established to provide a standard for modeling business decisions. This visual and easily understood standard simplifies decision logic for both business users and IT professionals. What are the benefits of using DMN to achieve more consistent and efficient decision-making?