Category: Returns refunds

Herbalife operates under a distinct policy that provides different money-back guarantees for its retail customers and its independent distributors. These tiered policies ensure that both consumer satisfaction and distributor resignation are addressed fairly and clearly within the company's structure.

According to Oats Overnight, the company offers a 100% money-back guarantee for first-time purchases, making a refund straightforward if you are not satisfied. Knowing the specific policy details and correct contact procedure is crucial for a smooth refund experience. This policy applies to first-time purchases of up to a 24-pack within 60 days of your purchase.