How to Use EBT on Amazon Fresh
Using your EBT card to shop on Amazon Fresh is a straightforward process once your account is set up. You can enjoy the convenience of online grocery shopping and have eligible items delivered to your doorstep. Here is a step-by-step guide to get started:
- Visit the Amazon SNAP Page: First, navigate to the dedicated SNAP EBT benefits section on Amazon's website or app. This page provides all the necessary information and steps to link your card.
- Log In or Create an Account: You will need an active Amazon account. If you don't have one, you can create one for free. A Prime membership is not required to use your EBT card, though there are special discounts for eligible users.
- Add Your EBT Card: Follow the on-screen instructions to register your SNAP EBT card. You will need to enter your card number, your name, and potentially other information for verification.
- Shop for Eligible Items: Once your card is added, your search results and product pages will automatically show you which items are "SNAP EBT eligible" with a green label. Use the filter to display only eligible items for easy browsing.
- Check Out and Pay: When you are ready to check out, select your EBT card as the payment method. You will need to enter your EBT card's PIN to complete the transaction. If your order includes non-eligible items or fees, you will be prompted to use a different payment method for the remaining balance.
What You Can and Can't Buy with EBT on Amazon Fresh
EBT/SNAP benefits have strict federal guidelines on what can be purchased. When shopping on Amazon Fresh, your benefits can only be used for approved food items. Your cart may contain a mix of eligible and non-eligible products, but you must use a separate payment method for non-food items.
EBT Eligible Items:
- Fruits and vegetables, including fresh, frozen, and canned produce.
- Meat, poultry, and fish.
- Dairy products, such as milk, cheese, and yogurt.
- Breads, cereals, and rice.
- Snacks, beverages, and pantry staples, excluding items with a "Supplement Facts" label.
- Seeds and plants that produce food.
Non-Eligible Items:
- Alcohol and tobacco products.
- Vitamins and supplements.
- Pet food.
- Hot prepared foods.
- Household items like cleaning supplies, paper products, and beauty products.
- Shipping and delivery fees, though there are ways to minimize or eliminate these.
Comparing EBT Shopping on Amazon Fresh vs. Whole Foods Market
While both Amazon Fresh and Whole Foods Market accept EBT/SNAP online through Amazon, there are differences in the selection, discounts, and shopping experience. Amazon acquired Whole Foods in 2017, integrating its grocery options into the larger Amazon platform.
| Feature | Amazon Fresh | Whole Foods Market (via Amazon) |
|---|---|---|
| Focus | Daily, everyday supermarket items; includes Amazon's own 'Saver' brands. | High-quality, organic, and natural products; includes a wider variety of specialty goods. |
| Selection | Covers a broad range of standard groceries and household essentials. | More curated selection with an emphasis on health and sustainability. |
| Pricing | Often competitive with traditional supermarkets, especially on store brands. | Generally higher price point, reflecting the quality of the products. |
| Discounts | Exclusive deals and discounts are available for EBT customers. | Prime Access members (including EBT users) get special in-store discounts. |
| Minimum for Free Delivery | Orders typically $35 or more ($50 in New York City) are eligible for free delivery. | Also applies to orders of $35 or more in most areas. |
Delivery and Pickup Options
Amazon Fresh offers both delivery and pickup options, which can be paid for with an alternative payment method if you are using EBT benefits. EBT customers can receive free shipping on Amazon Fresh orders that meet a certain threshold, which is typically $35 (but $50 in New York City). Your cart total, including both eligible and non-eligible items, counts towards this minimum. It is important to remember that EBT funds cannot cover any delivery, service, or tip fees. You will need a separate credit or debit card on file to cover these charges. For those with a discounted Prime Access membership, the monthly grocery subscription offers unlimited free delivery on orders over the minimum threshold. You can check availability in your area on the Amazon Fresh website.
How to Maximize Your Benefits
- Search and Filter Carefully: When browsing, use the "EBT eligible" filter to ensure all the items in your cart can be paid for with your benefits.
- Combine Payments: If you need to purchase non-eligible products, be prepared to use another payment method for those items and any associated fees at checkout.
- Check for Deals: Amazon frequently offers exclusive discounts and coupons for EBT users, especially on staple groceries. Keep an eye out for these promotions to make your benefits go further.
- Consider Prime Access: EBT cardholders can get a Prime membership at a reduced monthly rate, unlocking benefits like discounted grocery delivery and other exclusive deals.
Conclusion
Amazon Fresh is a convenient and viable option for EBT users, allowing online grocery shopping and delivery for a wide array of eligible food items. While the service does not cover fees or non-food purchases with EBT funds, the process is streamlined to separate eligible and non-eligible purchases at checkout. By understanding the rules and using the tools available, EBT recipients can effectively use Amazon Fresh to meet their grocery needs from home.
Frequently Asked Questions about Amazon Fresh and EBT
How do I know which items are EBT-eligible on Amazon Fresh?
Look for the green "SNAP EBT Eligible" label on the product page and during your search. You can also use the shopping filters to view only eligible products.
Can I use my EBT card to pay for the Amazon Fresh delivery fee?
No, EBT/SNAP benefits cannot be used to pay for delivery, service fees, or tips. You must use a separate credit, debit, or gift card to cover these charges.
Is a Prime membership required to use EBT on Amazon Fresh?
No, a Prime membership is not required. However, EBT cardholders can get a discounted Prime Access membership, which offers benefits like reduced grocery delivery fees.
What if I have both EBT SNAP and EBT Cash on my card?
Amazon's system should automatically apply SNAP benefits to eligible food items first. If you live in an eligible state for Cash EBT, that can be used for non-food items, but many states do not yet support this.
Can I get free shipping on an EBT order?
Yes, Amazon Fresh offers free shipping on orders that meet a minimum amount, typically $35 or more ($50 in NYC). You must still pay for any delivery or service fees not covered by the promotion.
Can I use EBT for a Subscribe & Save order on Amazon?
No, EBT/SNAP benefits cannot be used for Subscribe & Save automatic recurring orders.
What if I have an issue with an EBT order?
If you have a problem with your order, such as a damaged or missing item, you should contact Amazon Customer Service. Some shoppers have reported receiving credits or refunds for product issues.