How do I claim my Boost rewards?

November 18, 2025 •

4 min read

According to research from Boost Mobile, their loyalty program has seen a significant increase in customer engagement since implementing their new digital platform. To join the growing number of users enjoying freebies and discounts, you might be asking: How do I claim my Boost rewards? The process depends on which Boost program you're part of, but it is typically handled through a dedicated mobile app or online portal.

Quick Summary

This guide details the specific processes for claiming rewards from Boost Mobile (via the Stamp Me app) and Boost Juice (via the Vibe Club app), covering step-by-step redemption instructions for each program. It also clarifies common questions about rewards and general best practices for loyalty programs.

Key Points

Identify Your Program: Confirm if you are claiming Boost Mobile or Boost Juice rewards, as they use different apps and systems.
Use the Correct App: Claim Boost Mobile rewards via the Stamp Me app and Boost Juice rewards through the official Boost app.
Redeem In-Store: Both programs often require you to redeem rewards in person by showing a digital voucher or app to a staff member.
Track Your Progress: Regularly check your points or stamp count in the respective apps to know when you're eligible for a reward.
Read Terms Carefully: Pay attention to redemption rules, such as expiration dates and any spending conditions, to avoid missing out.
Go Digital: Transferring physical loyalty cards to their app counterparts centralizes your rewards management and simplifies the process.

Understanding the different Boost loyalty programs

Before you can claim a reward, it's crucial to identify which Boost loyalty program you're enrolled in. Many companies use the name "Boost" for their services, leading to confusion. The most common rewards programs are for Boost Mobile, a US-based wireless provider, and Boost Juice, a popular juice and smoothie chain in Australia and beyond. Each program has a distinct method for claiming rewards.

How to claim Boost Mobile rewards (via Stamp Me app)

Boost Mobile has partnered with the 'Stamp Me' app to manage its loyalty program. This system rewards customers with a 'surprise reward' for every certain number of bill payments made in-store. Follow these steps to claim your prize:

Download the Stamp Me App: First, find and install the 'Stamp Me' app from either the Google Play or Apple App Store.
Register Your Account: Create an account using your Boost Mobile phone number. This links your loyalty profile to your account.
Make Payments: When you pay your Boost Mobile bill at a participating retail store, your digital card in the app will automatically receive a stamp.
Receive a Reward: Once you collect enough stamps, the app will issue a reward voucher to your account.
Redeem In-Store: When you are ready to redeem, inform a staff member at the store. Open the Stamp Me app, navigate to the gift icon, and select the voucher. Confirm the redemption and show the animated voucher to the staff for validation.

How to claim Boost Juice rewards (via Vibe Club app)

For fans of smoothies and juices, the Boost Juice 'Vibe Club' is the program to follow. It is managed through their official Boost app and offers rewards like free drinks after earning points. Here's how to redeem your Vibe Club benefits:

Use the Boost App: The easiest way to manage your points is through the official Boost app. This provides a digital version of your loyalty card and keeps track of your points.
Earn Points: You earn one point for every full-priced Boost drink purchase. Be sure to scan your digital Vibe card from the app with each purchase to track your points.
Claim Your Free Drink: Once you reach 10 points, you can claim a free drink. To do so, simply present your registered Vibe card or the app in-store, or redeem it directly through the app if you are ordering ahead.
Enjoy Birthday Rewards: As a Vibe Club member, you also get a free Boost on your birthday. This is automatically applied and can be redeemed through the app.

Comparison of Boost rewards programs

Understanding the differences between the programs can help you manage your expectations and redemption process.


Feature	Boost Mobile (Stamp Me)	Boost Juice (Vibe Club)
Platform	Stamp Me App	Boost Official App
Reward System	Digital stamps per bill payment unlock a 'surprise' reward voucher.	Points are earned for every full-priced drink. 10 points can be redeemed for one free drink.
Redemption Method	In-store with a staff member showing an animated voucher via the app.	In-store or via the app when placing an order.
Point Expiration	Vibe points for Boost Juice expire if the account is not used for 3 years, but a new transfer resets this period. Boost Mobile rewards are single-use vouchers with their own expiry.	Vibe points for Boost Juice expire if the account is not used for 3 years, but a new transfer resets this period. Boost Mobile rewards are single-use vouchers with their own expiry.
Primary Offer	Surprise discounts or freebies tied to bill payments.	Free drink after 10 purchases, plus a free birthday Boost.

General tips for managing loyalty rewards

No matter the program, a few universal tips can help you get the most out of your loyalty benefits. This includes staying organized and being aware of the rules.

Keep track of your rewards

Make it a habit to check the app regularly. Knowing how many points or stamps you have and what rewards are available helps you plan your redemptions. Many apps will send push notifications for new offers, so enable them to stay informed.

Understand the terms and conditions

Loyalty programs often have specific rules, such as minimum spending requirements, redemption periods, and exclusions. For example, Boost Juice's Vibe points are only earned on full-priced drinks. Familiarizing yourself with these terms prevents disappointment when you go to claim a reward.

Consolidate your loyalty platforms

If you are using a physical card, check if there's an app version available. For Boost Juice, you can transfer your physical VIBE card details to the app to manage everything digitally. This consolidation makes it much easier to track your progress and claim rewards without carrying multiple cards.

Conclusion: How do I claim my Boost rewards effectively?

To claim your Boost rewards successfully, you must first confirm which company's program you are enrolled in—Boost Mobile via the Stamp Me app or Boost Juice via their Vibe Club app. By following the specific steps for each platform, you can redeem your rewards digitally and enjoy the benefits of your loyalty. Staying on top of app updates, understanding the terms, and managing your rewards proactively ensures you get the maximum value from your loyalty participation.

For more information on mobile loyalty programs and digital wallets, you can check out resources like the Boost loyalty program details on Stamp Me.

Frequently Asked Questions

To claim a Boost Mobile reward voucher, you must have the Stamp Me app. In-store, tell a staff member you have a reward, open the app, navigate to the gift icon, select the voucher, and confirm redemption to show the time-and-date stamped animation.

The Boost Juice Vibe Club is a loyalty program where members earn one point for every full-priced drink purchase. Upon reaching 10 points, you can claim a free Boost, and you also receive a free drink on your birthday.

As a registered Vibe Club member with Boost Juice, your free birthday Boost is automatically applied to your account. You can redeem it in-store by presenting your app or by using the app to place an online order for pickup.

According to the Stamp Me guidelines, reward vouchers must only be activated in person at the specified Boost Mobile store. Unfortunately, lost or accidentally redeemed vouchers typically cannot be reinstated.

Yes, your Boost Juice Vibe points will expire if your Vibe account is not used for a period of three years. However, if you transfer your account details to a new card or the app, the three-year expiry period restarts.

Yes, if you have a physical Boost Juice Vibe card, you can transfer your information, including points and cash balances, to the Boost app. You will need to log into the Vibe Club member section of the Boost website to submit your details.

For Boost Juice, if you are a Vibe Club member using the app, you can redeem your rewards directly when placing an online order through the Boost app for collection. For Boost Mobile's Stamp Me rewards, redemption typically requires an in-store visit.

Boost Infinite is a separate service from Boost Mobile and often has different offers and promotions, like deals on new phones. The rewards from Boost Infinite are not claimed through the Stamp Me app but would be handled as part of the specific promotional offer at the time of sign-up or renewal.