How do I find my TV model name?

According to a study, a surprising number of TV owners are unaware of their exact model number, which is crucial for support, repairs, and software updates. This guide explains exactly how do I find my TV model name through multiple simple methods.

Quick Summary

Find your television's model number by navigating the on-screen settings menu, checking for a physical sticker on the back or sides, or consulting the original manual or box.

Key Points

• On-Screen Menu: Use your remote to navigate to the 'Settings' or 'Support' menu to find your TV's model information, a perfect solution for wall-mounted sets.

• Physical Label: A sticker on the back, bottom, or side of the TV provides the most reliable way to find the model name, especially if the TV won't turn on.

• Original Packaging: The television's box or user manual lists the model number and is a great source if you still have them.

• Smart Tools for Wall-Mounted TVs: If your TV is wall-mounted, use a small mirror or your phone's camera to see and photograph the label on the back.

• Model vs. Serial Number: Understand the difference; the model number identifies the product line, while the serial number is unique to your unit. For support and parts, you need the model number.

• Manufacturer Specific Paths: Learn the unique menu paths for common brands like Samsung, LG, Sony, and Roku to find the information quickly.

Why You Need Your TV Model Name

Knowing your TV's model name or number is essential for various reasons, including purchasing compatible accessories like remotes or wall mounts and obtaining the correct support, warranty service, or firmware updates. The model number serves as a unique identifier detailing its size, series, and sometimes the year of manufacture.

Method 1: Using the On-Screen Settings Menu

Accessing the on-screen menu is often the most convenient method, particularly for wall-mounted TVs. While the exact navigation varies by brand, the general process is similar.

General Steps for Smart TVs

1. Press 'Home' or 'Menu' on your remote.
2. Go to 'Settings' (often a gear icon).
3. Find 'Support' or 'About This TV' (or similar, like 'System Information').
4. Select 'About This TV' to view the model name, serial number, and software version.

Brand-Specific Menu Paths

Menu paths vary by brand. For example:

• Samsung: Home > Settings > Support > About This TV.
• LG: Home > Settings > All Settings > General > About This TV > TV Information.
• Sony: Home > Settings > System > About or Settings > Help and Feedback > Help > Status & Diagnostics > System information.

Method 2: Checking the Physical Sticker or Label

A physical label on the TV is a reliable alternative, especially if the TV is not working. The label is commonly found on the back panel, but sometimes on the side edges or bottom bezel.

If your TV is wall-mounted:

1. Use a small mirror to see the label.
2. Take a photo with your phone.
3. Carefully unmount the TV as a last resort.

Method 3: The Original Packaging or Documentation

The model number is typically printed on the TV's box or within the user manual. Check the side of the box for a product information label or the specifications section of the manual.

Common Brands TV Model Location Comparison

Brand	Physical Label Location	Menu Path
Samsung	Back panel	Home > Settings > Support > About This TV
LG	Back panel	Home > Settings > All Settings > General > About This TV
Sony	Back or side label	Home > Help > Customer Support > System Information (varies by model)
Roku TV (TCL, Hisense)	Back or bottom edge	Home > Settings > System > About
Vizio	Back or bottom label	Menu > System > System Information

Important Distinction: Model vs. Serial Number

The model number identifies the product line (same for all units of that type), while the serial number is unique to your specific TV. For most support needs, you require the model number.

Conclusion

Finding your TV's model name is straightforward using the on-screen menu, physical label, or original documentation. Knowing this information is crucial for purchasing accessories, troubleshooting, and getting support. For brand-specific help, consult the manufacturer's website, such as the {Link: official Samsung support website https://www.samsung.com/ca/support/tv-audio-video/find-the-serial-number-or-model-code-of-your-samsung-tv/}.

Final Tip

If other methods fail, check your purchase receipt or email confirmation for the model name.

Frequently Asked Questions

Can I find my TV model name on the remote control?

No, the model number on the remote is for the remote itself. The TV's model name is on the TV, its packaging, or in the settings menu.

What is the difference between a TV's model and serial number?

The model number identifies the product line, while the serial number is for your specific unit. Use the model number for repairs and parts, and the serial number for warranty.

What should I do if my TV is wall-mounted and I can't reach the back label?

Use a mirror or your phone's camera to view the label. Alternatively, check the on-screen settings menu.

Where is the model name located on a Samsung TV?

Find it in the settings menu via 'Settings > Support > About This TV' or on a sticker on the back of the unit.

How can I find the model name on an LG Smart TV?

Go to Home > Settings > All Settings > General > About This TV > TV Information.

What if my TV won't turn on? How do I find the model name then?

Check the physical sticker on the back or bottom, the user manual, or the original box.

Can a mobile app help me find my TV's model number?

Some manufacturer apps may allow navigation to settings, but this isn't universally supported.