How do I turn off recurring shipments on Thrive Market?

Recurring delivery services are subscribed to by many online shoppers for convenience, though preferences may change. Learning how do I turn off recurring shipments on Thrive Market is a straightforward process, giving you control of your deliveries and budget.

Quick Summary

This guide provides a detailed process for managing and turning off recurring Autoship items and explains the distinct process for canceling your overall Thrive Market membership.

Key Points

• Autoship vs. Membership: Canceling Autoship stops recurring shipments for specific items; canceling your membership ends all orders and access.

• Manage Autoship Online: Stop a specific recurring shipment directly from your account's 'Manage Autoship' section.

• Cancel Membership via Phone: Canceling your entire Thrive Market membership requires you to contact their customer service team directly at 866-419-2174.

• Adjust, Don't Just Cancel: Instead of canceling, you can modify your Autoship frequency or skip a delivery from your account settings.

• 30-Day Refund Policy: You can receive a full refund of your annual membership fee if you cancel within 30 days of joining.

• Access Continues Until Expiry: If you cancel your annual membership, you will retain access to your account and benefits until your current subscription period ends.

Understanding the Thrive Market Autoship Program

Before turning off recurring shipments on Thrive Market, understand the Autoship program. Autoship delivers items automatically at a frequency you choose. This differs from the annual Thrive Market membership, which is a separate subscription fee. You can manage Autoship items without canceling your entire membership, but to stop all recurring payments, you'll need to cancel the membership.

How to Turn Off a Specific Autoship Item

To remove a product from your recurring delivery list, follow these steps:

1. Log in to Your Thrive Market Account. Navigate to the Thrive Market website and log in.
2. Access Your Autoship Manager. Go to the 'Account' section, typically in the top-right corner. Look for 'Autoship' or 'Manage Autoship'.
3. Find the Item to Remove. You will see a list of products set for recurring delivery. Find the item to remove.
4. Remove the Item. Next to the product, there should be an option to remove or 'Cancel' the recurring delivery. Follow the prompts.
5. Review Your Changes. Check your Autoship list to ensure the product has been removed and won't be in future shipments.

How to Modify Your Autoship Schedule or Frequency

If you don't want to turn off a recurring shipment but need to adjust it, you can change the frequency or skip a delivery. To do so, follow the first two steps above to get to your 'Manage Autoship' page. From there, you can:

• Change Delivery Frequency: Select a new delivery interval for specific items.
• Skip an Upcoming Delivery: You can skip the next scheduled shipment without affecting the recurring schedule after that.
• Add or Remove Items: You can add new items to your Autoship list as your needs change.

Canceling Your Full Thrive Market Membership

To stop all recurring shipments and your annual membership, the process is different. Canceling your membership prevents further orders. You cannot cancel your membership yourself on the website; you must contact customer service directly.

1. Prepare Your Account Information. Have your account details ready.
2. Contact Thrive Market Customer Service. Contact them by calling 866-419-2174. You can also use the live chat feature on their website.
3. Request Membership Cancellation. Tell the representative that you want to cancel your annual membership. They will guide you.
4. Verify Your Request. The representative will ask for your account information to verify your identity. They may ask for a reason for your cancellation.
5. Confirm Cancellation. Make sure you receive confirmation that your membership has been canceled and that no further charges will be made. If you cancel within 30 days of joining, you may be eligible for a full refund of your annual fee.

Comparison: Canceling Autoship vs. Canceling Membership

Feature	Autoship Cancellation	Membership Cancellation
Effect	Stops a specific item from recurring in your box.	Stops all future orders and payments to Thrive Market.
Action Required	Managed by you in your account settings online.	Requires contacting Thrive Market customer service.
Access to Store	Retains full access to the Thrive Market store.	Loses all access to the store and member benefits.
Refund	No refund, as this relates to product delivery.	Possible full refund if canceled within 30 days of joining.

What to Consider After Canceling Your Membership

After canceling your full Thrive Market membership, you will lose access to member-exclusive pricing and the ability to place orders. If you cancel before your annual subscription expires, you will still have access to your account and benefits until the end of your billing cycle. Remember that if you decide to rejoin later, you may not be locked into your existing rate and could be subject to new pricing. Before you cancel, make sure you don't have any pending orders you wish to receive.

Conclusion

Whether you need to turn off recurring shipments on Thrive Market for a single item or end your membership, the process is clear once you know the steps. For individual items, managing your Autoship online is the most direct method. For a full account cancellation, contacting customer service is mandatory. Being aware of these processes ensures you can manage your account and avoid unwanted charges. Following the instructions allows full control of your Thrive Market account and shipping preferences.

For additional information and support, you can visit the official Thrive Market website: Thrive Market.

Frequently Asked Questions

What is the difference between Autoship and a Thrive Market membership?

Autoship is the recurring shipment service for products you've selected, while the Thrive Market membership is the annual fee you pay for access to the store's exclusive pricing.

Can I cancel my entire Thrive Market membership online?

No, you cannot cancel your entire Thrive Market membership yourself on the website. You must contact their customer service team to process the cancellation.

How do I skip a delivery instead of canceling it?

To skip a delivery, log in to your account, navigate to the 'Manage Autoship' section, and select the option to skip the next scheduled shipment for the relevant items.

Do I get a refund if I cancel my Thrive Market membership?

If you cancel your membership within 30 days of joining, you are eligible for a full refund of the annual fee. After this initial period, no refunds are typically provided.

What happens if I cancel my membership but still have time left on my annual subscription?

Your membership benefits and access will continue until your current annual subscription period expires. However, you will not be billed for a renewal.

Is there a penalty for canceling my recurring shipments?

There is no penalty for turning off individual recurring shipments. This is a standard feature designed to give you control over your deliveries.

What information do I need to cancel my membership via customer service?

When you contact customer service, you should have the email address and possibly other account details associated with your Thrive Market account ready for verification.