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How to Change Your Plan on HelloFresh

3 min read

Over 4 million households worldwide use HelloFresh for their meal kits. If your needs have changed, it's a simple process to change your plan on HelloFresh directly through your account settings on the website.

Quick Summary

Modify your HelloFresh plan by navigating to the Account Settings on the website, where you can adjust meal types, serving sizes, and delivery frequency. Remember to update before the weekly deadline.

Key Points

  • Log In on the Website: Use the HelloFresh website, not the mobile app, to access the full range of plan modification features.

  • Navigate to Account Settings: Find your name or profile icon in the top right corner and click 'Account Settings' from the dropdown menu.

  • Adjust Plan Settings: Within your account settings, you can change your meal preferences (plan type) and box size (servings and meals).

  • Respect the Deadline: Make all changes before the weekly cutoff, which varies by region and delivery day, to ensure they apply to your next box.

  • Save Your Changes: After updating your preferences, click 'Save' or 'Update Plan' to finalize and confirm the new settings.

  • Customize Weekly Meals: You can change your meal selections for a single week on the menu page without altering your overall plan settings.

  • Skip or Pause Deliveries: You have the option to skip individual weeks or pause your subscription if you don't need a box.

In This Article

Meal kit subscriptions like HelloFresh offer flexibility, but personal circumstances often change. Whether you're adjusting to a new diet, have more people joining your dinner table, or simply want to try different recipes, modifying your plan is a straightforward process you can complete online.

Step-by-Step Guide to Changing Your HelloFresh Plan

1. Log in to Your Account on the Website

It's important to note that the HelloFresh mobile app may have limited functionality for changing core plan settings. For the most reliable experience, you should access your account via a web browser. Go to the official HelloFresh website and log in with your credentials.

2. Navigate to Account Settings

Once logged in, hover over your name or profile icon, typically located in the top right-hand corner of the page. From the dropdown menu, select 'Account Settings' or 'Settings'.

3. Find Plan Settings

In the Account Settings area, you will find a section dedicated to your subscription details. Look for 'Plan Settings' to view and modify your current plan. This is where you can change the most fundamental parts of your subscription.

4. Adjust Your Preferences

In 'Plan Settings', you can adjust several aspects of your plan, including:

  • Meal Preferences: Switch your plan type between options like Veggie, Family-Friendly, Quick Cook, or Calorie Smart.
  • Number of People: Change the number of people you are cooking for (e.g., from 2 to 4).
  • Number of Meals: Adjust how many meals you receive each week (e.g., from 3 to 5).

5. Review and Save Your Changes

After making your selections, the page will often update to show your new weekly price. Be sure to review everything and then click 'Save' or 'Update Plan' to finalize your changes. You should receive an email confirmation of the changes.

Understanding the Weekly Deadline

Making changes to your plan is only possible before the weekly deadline. This cutoff time is critical, as it is when HelloFresh finalizes orders for the upcoming week. The exact day and time can depend on your delivery day and region, but it is often several days before your box arrives. Always check your account or the HelloFresh website for the specific deadline that applies to you. If you miss the deadline, the changes will apply to the following week's delivery.

Comparing Plan Changes vs. Weekly Customization

It's useful to know the difference between permanently changing your plan settings and simply adjusting your meals for a single week.

Feature Changing Plan Settings Customizing Weekly Meals
Scope Modifies your subscription for all future boxes. Changes the meal selections for one specific delivery.
Effect Automatically changes your meal preferences, box size, and price on an ongoing basis. Allows you to override your standard plan with different meals for a week without permanent alterations.
Best For Households with long-term changes, such as new dietary needs or adding/removing a family member. When you want to try specific meals from other plan types or adjust for a temporary situation like hosting guests.
Commitment Semi-permanent change that remains until you change it again. Temporary modification for one week only.

Temporary Adjustments and Other Options

HelloFresh offers more flexibility than just changing your plan. Here are other options to consider:

  • Skip a Week: If you're going on vacation or just need a break, you can skip a delivery without canceling. You can often skip up to four weeks at a time directly from your account.
  • Add Extras: Don't forget you can add extra items to your weekly box, such as desserts, sides, or other treats. These are available on the menu page and can be added on a week-by-week basis.

Conclusion: Manage Your HelloFresh Subscription with Ease

HelloFresh makes it simple to manage your account and keep it aligned with your current lifestyle. By understanding the difference between permanent plan changes and weekly meal customization, you can get the most out of your subscription. Always remember to make any adjustments before the weekly cutoff to ensure they take effect for your next delivery. The platform is designed to adapt to your schedule and preferences, ensuring your meal kit deliveries remain a convenient and enjoyable experience. If you have any further questions, you can always visit the official HelloFresh FAQ page.

HelloFresh Blog - Tips for Managing Your Account

Frequently Asked Questions

No, you must use the HelloFresh website via a web browser to access the full account settings and modify your plan. The mobile app has limited functionality for these changes.

Log into your account on the website, go to 'Account Settings', then 'Plan Settings'. From there, you can adjust the number of people and meals per week to change your box size.

The deadline is typically several days before your next delivery, often on a Wednesday evening in many regions. You can find the exact cutoff time for your account on the HelloFresh website.

Yes, you can manually select different meals each week from the menu page, regardless of your standard plan settings. This is separate from permanently changing your plan preferences.

If you miss the weekly deadline, your next box will be based on your previous plan settings, and you will not be able to modify that specific delivery.

Yes, you can also manage your delivery day and shipping address within your account settings, but remember to do so before the weekly cutoff for that delivery.

Log into your account on the HelloFresh website, go to 'Account Settings', then 'Plan Settings'. From there, simply select 'Classic' under your meal preferences and save the changes.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.