How to Stop Little Spoon Orders: Step-by-Step Instructions
Stopping your Little Spoon orders can be accomplished in a few simple steps through your online account. The process gives you the flexibility to either pause deliveries temporarily or cancel your entire subscription, depending on your needs. The key is to understand the platform's features and be mindful of important cutoff times to prevent charges for the next shipment.
Step 1: Log Into Your Little Spoon Account
To begin, visit the Little Spoon website and log into your account using your email address and password. If you can't remember your login details, use the "Forgot password" link to reset your information. Access to your account dashboard is the first and most critical step for managing your subscription.
Step 2: Navigate to the 'Delivery Schedule' or 'Subscriptions' Section
Once logged in, find and click on the 'Delivery Schedule' tab. This section of your account provides an overview of all your upcoming deliveries. Here, you can view your schedule, make changes, and access the options to pause or cancel. If you have more than one type of product (e.g., Babyblends and Plates), you will need to manage each product's subscription separately.
Step 3: Choose to Pause or Cancel Your Order
From the 'Delivery Schedule' page, locate the specific product or order you wish to stop. Click the "Edit" button next to the product. You will see an option to either "Pause" or "Cancel" your subscription. Choosing to pause is a good option if you need a temporary break, as you can skip up to four shipments at a time. To fully stop your orders, select the "Cancel" option. You will likely be asked to confirm your decision or provide feedback, which helps the company improve its service.
Step 4: Be Aware of the Order Cutoff Time
All changes to your upcoming order must be made before the designated cutoff time. For Little Spoon, this cutoff is typically 5:00 PM EST on the Saturday before your next scheduled delivery. Changes made after this time will not apply to the next box, and you will be charged for and receive that delivery as scheduled. The company sends a reminder email a few days before this cutoff, so keep an eye on your inbox.
Step 5: Confirm the Cancellation
After completing the cancellation process, check for a confirmation email from Little Spoon. This email serves as proof that your subscription has been terminated and that no future boxes will be shipped. If you do not receive a confirmation within a reasonable timeframe, it is best to contact customer support to ensure the process was successful.
Comparison: Pausing vs. Canceling Little Spoon
Deciding between pausing and canceling depends on your family's long-term needs. Here is a comparison to help you choose the right option.
| Feature | Pausing Little Spoon Deliveries | Canceling Little Spoon Subscription |
|---|---|---|
| Best For | Short breaks, vacations, or when you have too much food on hand. | Permanently ending the service or when you no longer need the products. |
| Process | Use the 'Delivery Schedule' to skip up to four shipments at once. | Use the 'Subscriptions' section to formally terminate the recurring service. |
| Future Orders | Automatically resumes after the last skipped delivery unless you modify it again. | All future recurring orders are immediately stopped. |
| Convenience | Easier to resume later, as your account settings are saved. | Requires you to re-enter all information if you decide to come back. |
| First Order | Cannot be used to stop the first order, which is not eligible for changes. | Cannot be used to stop the first order, which is not eligible for changes. |
| Confirmation | Receive confirmation of skipped deliveries. | Receive a final cancellation confirmation email. |
Conclusion: Managing Your Little Spoon Account with Confidence
Stopping Little Spoon orders is a straightforward process once you know where to look within your account. By logging in, navigating to your 'Delivery Schedule,' and selecting the appropriate action—pause or cancel—you can manage your subscription with ease. Remembering the Saturday 5:00 PM EST cutoff time is crucial to avoid unwanted deliveries. For any complex issues, reaching out to the customer care team via email or text can provide additional support and peace of mind. With these steps, you can confidently control your Little Spoon subscription to fit your family's changing needs.
Lists of Little Spoon Cancellation Reminders
- Remember the cutoff: The deadline is 5:00 PM EST on the Saturday before your next delivery.
- Confirm each product: If you subscribe to more than one Little Spoon product, each must be canceled individually.
- First orders are final: Initial orders cannot be canceled after they are placed, but the Care Team may assist with rescheduling.
- Email for confirmation: Always check for a cancellation confirmation email to ensure the process was successful.
- Pause if uncertain: If you might return to the service, pausing your subscription is a more flexible option than canceling outright.
Contact Little Spoon
- Email: [email protected]
- Text Message: (415) 855-4155
- Live Chat: Available on the Little Spoon website during business hours
