Should Restaurants Ask About Allergies? The Case for Proactive Communication
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4 min read
According to the Food Standards Agency, approximately 5% of the UK population reports having a food hypersensitivity. This statistic alone underscores the critical importance of restaurant staff being proactive in their approach, but should restaurants ask about allergies from every guest, not just those who volunteer the information? This proactive stance is not only a matter of customer safety but also a powerful driver of satisfaction and loyalty.