Tag: Lifeline program

According to Access Wireless's policy, new devices come with a one-year manufacturer's warranty, while refurbished ones have a 60-day warranty. Knowing your warranty status is key to navigating the process when asking, "How do I get a replacement Access Wireless phone?"

Since 2008, SafeLink has provided millions of individuals with access to mobile service through the Lifeline program. As a SafeLink customer, you may wonder how often can I get a new phone with SafeLink, and the answer depends on your account status and the upgrade policy.