Skip to content

Can you add dietary restrictions to HelloFresh?

3 min read

According to the HelloFresh help center, while they cannot cater to specific allergies, they do offer several meal plan preferences that can accommodate many dietary needs. This guide will detail how you can add dietary restrictions to HelloFresh and manage your meals to fit your lifestyle.

Quick Summary

HelloFresh allows customers to select from various meal preferences like Veggie and Pescatarian, but does not provide a customizable plan for specific allergies due to cross-contact risks. Each recipe, however, clearly lists potential allergens, enabling users to make informed choices or manually substitute ingredients.

Key Points

  • Preferences are available: HelloFresh offers several dietary preferences, including Veggie, Pescatarian, and Calorie Smart, that can be selected in your account settings.

  • Not for severe allergies: The service does not cater to specific food allergies due to the risk of cross-contact in their packing facilities.

  • Manual selection is key: After setting a preference, you should still manually review and select your meals each week to ensure they align with your needs.

  • Allergens are listed: Each recipe's nutritional information and ingredients clearly list the major 8 allergens for user review before ordering.

  • Substitution is possible: For less severe restrictions, many customers successfully substitute or omit ingredients from their own pantry.

  • Check ingredients carefully: Even if you have a preference set, some dishes may contain hidden allergens, requiring you to read the full ingredient list.

  • Custom options exist: Some regions offer 'HelloCustom' which allows protein swaps for a fee on certain recipes.

In This Article

Understanding HelloFresh Meal Plans and Preferences

HelloFresh, a popular meal kit delivery service, offers a range of meal plans designed to suit different tastes and schedules. While the service is known for its convenience, many users with specific dietary needs want to know how much customization is truly possible. The short answer is that you can set general dietary preferences, but strict, custom requests for allergies are not available. The service clearly outlines which of the top 8 allergens are present in each meal, giving you the information needed to make your own adjustments.

How to Set Your Meal Preferences

To align your weekly deliveries with your dietary requirements, you can update your meal preferences in your account settings. This process is straightforward and can be done either on the website or through the mobile app. Your chosen preference will determine the default selection of meals you receive each week, but you are not locked into these choices. Every week, you can manually select from the full menu of available recipes. This manual selection is crucial for managing specific dietary restrictions beyond the standard preferences.

Here is a step-by-step process:

  • Log in to your HelloFresh account.
  • Navigate to your 'Account Settings' or 'Plan Settings'.
  • Click on 'Menu Preferences' and select the dietary type that best fits you, such as 'Veggie' or 'Pescatarian'.
  • Save your changes.
  • When viewing the weekly menu, filter or browse for recipes that align with your needs and manually select your meals for the upcoming week.

Customizing and Filtering for Specific Needs

For those with stricter needs, such as a severe allergy, extra caution is necessary. While HelloFresh facilities follow food safety protocols, they cannot guarantee a 100% allergen-free environment due to the risk of cross-contact, similar to a standard grocery store. For this reason, those with severe allergies are advised to use their own discretion and make personal adjustments.

Every recipe comes with a list of ingredients and nutritional information, which includes a clear callout for the major 8 allergens. You can review this information for each meal on the website before making your selection. For example, if a recipe contains dairy, a person with a dairy intolerance might choose to omit or substitute that ingredient themselves using alternatives from their own pantry. This is a common practice among subscribers with specific needs. Recently, some markets have even introduced the ability to swap certain proteins or sides for a small fee, adding another layer of flexibility.

A Comparison of HelloFresh's Options for Dietary Needs

Feature HelloFresh Standard Preferences Custom Allergies/Intolerances
Availability Accessible through account settings Not a selectable option; requires user management
Example Diets Vegetarian, Pescatarian, Calorie Smart Gluten-Free, Dairy-Free (managed by user)
User Action Required Set preference, then optionally manually select meals Read all ingredient and allergen labels, manually swap or omit ingredients
Allergen Risk Low-risk for general preferences Cross-contact risk exists; not for severe allergies
Protein Swaps Available on select recipes for a fee (in some regions) Manual substitution required

Making the Best Choice for Your Health

Ultimately, whether HelloFresh is a good fit for you depends on the severity and nature of your dietary restrictions. For those with general preferences like vegetarian or pescatarian diets, HelloFresh provides excellent, pre-vetted options with easy management. If you need to manage a more specific dietary restriction, the service can still be used, but it requires diligent manual review of weekly recipes and may necessitate ingredient substitutions. HelloFresh is transparent about its allergen information, placing the responsibility on the user to ensure the final meal meets their needs.

For additional resources on meal planning and healthier eating, BBC Good Food offers excellent guides and reviews.

Conclusion

In summary, while you can add dietary restrictions to HelloFresh by selecting a meal preference and manually managing your weekly menu, the service is not ideal for those with severe, life-threatening allergies due to the risk of cross-contact. For less severe dietary needs, such as vegetarianism or simply avoiding certain meats, the service is a flexible and convenient option, providing all the necessary information to help you make informed decisions. By being proactive and checking the weekly menu, you can tailor your HelloFresh experience to suit your lifestyle.

Frequently Asked Questions

No, HelloFresh does not offer a filtering option for specific allergens due to the risk of cross-contact in their facilities. It is the customer's responsibility to review the listed ingredients and allergen information for each meal before ordering.

HelloFresh offers a 'Veggie' plan, which includes vegetarian meals but is not strictly vegan. Some veggie meals might contain dairy or eggs. While you can often omit ingredients to make a meal vegan, it requires careful review and personal modification.

You can change your meal preferences by logging into your account, navigating to 'Account Settings' or 'Plan Settings', and selecting your desired menu preference from the drop-down menu.

Yes, even with a dietary preference set, you have the flexibility to manually choose your meals each week from the entire menu. This is the best method for ensuring your selections meet specific requirements.

If you forget to manually select your meals, HelloFresh will automatically send you the default meals based on the preference you have selected in your account settings.

HelloFresh packs ingredients with care to ensure they stay fresh in transit. However, managing freshness within your own dietary restrictions requires mindful menu selection, as some ingredients like fish may have shorter shelf lives.

Yes, in some regions, HelloFresh offers a 'HelloCustom' option on select recipes, allowing you to swap proteins or sides for a small fee. This can help accommodate some dietary preferences.

References

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.