The Official Firehouse Subs Stance on Gluten-Free
For those wondering, 'Do Firehouse Subs have gluten free buns?', the answer is yes. Firehouse Subs officially offers a gluten-free sub roll for medium-sized sandwiches at most U.S. and Canada locations. However, it is crucial to note the disclaimer on their website stating that due to other menu items containing gluten, they cannot guarantee an entirely gluten-free experience. This is an important distinction for individuals with celiac disease or severe gluten intolerance, as the risk of cross-contamination is inherent in a shared-kitchen environment. The availability of these rolls may also vary by location, especially in non-traditional venues like airports. A quick call ahead can confirm if the gluten-free rolls are in stock.
History and Quality of Firehouse Subs Gluten-Free Buns
When first introduced, the gluten-free roll was a well-received ciabatta-style bun from the brand Schär, which many praised for its taste and texture. Over time, some customers have reported changes in the bun's provider or quality, with mixed reviews ranging from 'delicious and soft' to 'stale and crumbly'. While the exact current supplier may differ, the key is knowing that the gluten-free option is available for any medium sub on the menu.
Mitigating Cross-Contamination for Celiac Customers
For individuals with celiac disease, ordering a gluten-free sub at a non-dedicated restaurant requires vigilance. The risk of cross-contact at Firehouse Subs is significant due to several factors, including shared surfaces and equipment. Fortunately, many locations and staff members are willing to accommodate requests for safer food preparation. When ordering, you should always state that you have a 'celiac' or 'gluten allergy' rather than just a 'preference.'
Here are some proactive steps to take when ordering:
- Politely request that the employee changes their gloves before preparing your sandwich.
- Ask for a fresh piece of paper to be used on the prep line for your order.
- If ordering a hot sub, ask that your roll is wrapped in aluminum foil before it is placed in the toaster oven to prevent contact with stray breadcrumbs. Some extremely sensitive individuals may prefer their sub cold to avoid the toaster altogether.
- Ask for condiment packets instead of having staff use open tubs of mayonnaise or mustard that may have been contaminated by other utensils.
Comparison of Ordering for Celiacs: Firehouse vs. Jersey Mike's
| Feature | Firehouse Subs | Jersey Mike's (Reported Celiac Protocol) | 
|---|---|---|
| GF Bun Size | Medium only, for an upcharge | Udi's bread for any size sub | 
| Stated Protocol | Company issues a cross-contact disclaimer | Many locations have specific Celiac procedures | 
| Shared Toaster | Yes, though foil can be requested | Not applicable for Jersey Mike's cold subs. For hot subs, procedures vary by location. | 
| Online/App Order | GF option may not be available online; best to order in person | Often offers GF options online, but in-person ordering is safer | 
| Celiac Feedback | Mixed, dependent on location and staff vigilance | Generally positive due to staff protocol awareness | 
Additional Gluten-Free Options Beyond the Sub Roll
If the risk of cross-contamination with a sandwich is too high, Firehouse Subs offers other menu items that can serve as a suitable alternative. Many of their ingredients, such as meats, cheeses, and hot sauces, are naturally gluten-free. The key is to avoid items where gluten is a primary component, such as soups or chili that use wheat-based thickeners. Salads are often a safer bet, but it's important to request them without croutons.
- Salads: The Hook & Ladder Salad, for example, is a naturally gluten-free option when ordered without croutons. It features turkey, Virginia honey ham, and provolone. Ensure you confirm the dressing is gluten-free. Some sauces, like Garlic Mayonnaise, may contain gluten.
- Meats and Cheeses: Most deli meats and cheeses are gluten-free, but they are sliced on shared equipment. If this is a concern, you can request that they get fresh slices from an un-used portion of the meat. Popular GF options include smoked turkey, roast beef, and provolone.
Conclusion: Making an Informed Decision
Firehouse Subs has made strides by offering gluten free buns, expanding dining options for many with dietary restrictions. However, this convenience comes with a significant caveat regarding cross-contamination, especially for those with celiac disease. The key to a safer experience is a combination of your awareness and communication. By asking for specific preventative measures and ordering during slower periods, you can minimize risk. For individuals with high sensitivity, alternatives like salads or seeking out dedicated gluten-free establishments might be the safest choice. For more details on the company's official offering, visit their website: Firehouse Subs Gluten-Free Roll.