Which Balance Me Subscription Do You Have?
Before you begin the cancellation process, you must identify which service you are subscribed to. The steps for canceling a subscription to the British natural skincare brand, Balance Me, are different from those for canceling the Balance meditation and wellness app.
How to Cancel a Balance Me Skincare Subscription
For those subscribed to the Balance Me skincare product refill service, cancellation is managed directly through the company's website. The official policy allows for cancellation at any time, but it is important to act before your next billing date.
Step-by-step cancellation process
- Log in to your account: Go to the Balance Me website and log into your user account. Your subscription can only be managed after you have authenticated yourself.
- Navigate to 'My Account': Click on your account profile, which is usually located in the top-right corner of the website.
- Find 'Manage Subscriptions': Within your account dashboard, look for a section specifically dedicated to managing your subscriptions.
- Select your subscription: Locate the product subscription you wish to cancel. You may have multiple ongoing subscriptions if you order more than one product regularly.
- Initiate the cancellation: Follow the on-screen prompts to cancel the subscription. You should receive an email confirmation once the process is complete.
Alternative cancellation methods
If you have trouble accessing your account or find the process unclear, you can contact Balance Me's customer care team via email. Be sure to do this before your next scheduled charge.
- Email: Send a cancellation request to
[email protected], including your account details and subscription information. - Timely Action: Canceling manually via email is important if your subscription is set to renew soon and the online portal is giving you trouble.
How to Cancel the Balance Meditation App Subscription
The Balance app subscription is typically managed through the platform on which you originally purchased it (Apple, Google Play) or via the Balance website if you signed up directly. Cancellation must be completed at least 24 hours before your renewal date to avoid being charged.
Canceling on an Apple (iOS) device
- Open your device's Settings app.
- Tap your Apple ID profile at the top.
- Go to Subscriptions.
- Select the Balance app.
- Tap Cancel Subscription in red and confirm.
Canceling on an Android device
- Open the Google Play Store app.
- Tap your profile icon in the top-right corner.
- Navigate to Payments & Subscriptions > Subscriptions.
- Select the Balance app.
- Tap Cancel subscription and follow the instructions.
Canceling a Stripe (web) subscription
- Open the Balance app and go to your Profile.
- Tap the Settings gear icon.
- Navigate to Account Status.
- Tap Cancel subscription.
- Follow the prompts, which will redirect you to the billing page where you can confirm the cancellation.
Critical Reminders Before You Cancel
- Timing: Make sure you cancel well before the next billing date. For the app, this is at least 24 hours in advance. For skincare, it's before the next charge date shown in your account.
- Platform: The cancellation method is determined by where you originally signed up. A subscription purchased via Apple must be canceled via Apple, not the Balance app or website.
- Uninstalling is Not Canceling: Simply deleting the Balance app from your phone will not cancel your subscription. You must complete the steps above to avoid future charges.
Comparison Table: Skincare vs. App Cancellation
| Feature | Balance Me Skincare Subscription | Balance Meditation App Subscription |
|---|---|---|
| Subscription Type | Auto-replenishment of physical skincare products. | Digital access to guided meditations and wellness content. |
| Cancellation Portal | Balance Me website (balanceme.com) via 'My Account' or email. |
Platform of purchase (Apple, Google Play, or Balance website). |
| Primary Method | Log in, go to 'Manage subscriptions,' and click 'Cancel'. | Access your device's subscription settings or the Balance app's settings. |
| Required Account | Website account required to manage online. | Subscription tied to your Apple, Google, or Balance account. |
| Action Deadline | Before the next billing date. | At least 24 hours before the renewal date. |
| Refunds | Not typically for subscription periods already paid. May be possible for unused product shipments. | Generally, no refunds for prior payments upon cancellation. |
Conclusion
Canceling a Balance Me subscription is straightforward, provided you know which service you need to end. Skincare customers should log into their account on the Balance Me website, while Balance app users must cancel through their device's app store or the app's settings, depending on the original sign-up method. Always confirm the cancellation was successful and be mindful of renewal deadlines to avoid any unwanted charges. Knowing your purchase origin and following the specific steps is the key to a hassle-free cancellation process. For more detailed instructions on cancelling the app, visit the official Balance Support page.
