Before You Cancel: Identify Your Subscription Source
Before beginning the cancellation process, you must first determine where you originally signed up for the plan. Many users subscribe directly through the Simple app, which means the payment is managed by either the Apple App Store or the Google Play Store. Others may have subscribed through the company's website. Your billing statement is the best place to confirm the payment processor, as charges will typically list the platform that is managing the transaction.
Canceling via App Store (iOS)
If you purchased your Simple Diet Plan subscription on an iPhone, iPad, or Apple Vision Pro, you will need to cancel it through your device's settings. The subscription is linked to your Apple ID and cannot be managed within the app itself.
- Open the Settings app on your Apple device.
- Tap your name at the top of the menu.
- Select Subscriptions from the list.
- Find Simple: Intermittent Fasting or the Simple plan you subscribed to and tap on it.
- Tap Cancel Subscription. If you do not see a cancel button, the subscription is already canceled.
Canceling via Google Play Store (Android)
For those who signed up using an Android device, the subscription is tied to your Google Account and must be canceled through the Google Play Store. Uninstalling the app will not cancel your subscription.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Go to Payments & subscriptions > Subscriptions.
- Find and tap the Simple subscription you wish to cancel.
- Select Cancel subscription and follow any on-screen prompts.
Canceling via the Company Website
If your subscription was initiated directly on the company's website, the process must be completed there. This method is common for users who signed up via an online introductory offer.
- Navigate to the Simple diet plan website and log into your account.
- Look for a Profile, Account Settings, or Plan Management section.
- Find and click the option to Manage Subscription or Turn-off auto-renewal.
- Follow the instructions to confirm your cancellation. You may be asked to provide a reason for leaving.
Contacting Customer Support for Assistance
In some cases, you may be unable to find your subscription or encounter issues with the online cancellation process. If this happens, you should reach out to customer support directly.
- Locate the customer service contact information on the Simple diet plan website or help center.
- Use the support email or chat widget to describe your problem and request cancellation.
- Provide your account details and any relevant information, such as the email address used for signup or transaction ID.
- Keep a record of your communication and the cancellation confirmation for your records.
Comparison of Cancellation Methods
Making sure you cancel through the correct channel is the most important step. Here is a quick comparison of the different methods.
| Method | Associated Platform | Action Required | What to Remember |
|---|---|---|---|
| App Store (iOS) | Apple ID | Settings app > Your Name > Subscriptions | Subscriptions are managed by Apple, not the app itself. |
| Google Play (Android) | Google Account | Google Play Store app > Profile Icon > Subscriptions | Uninstalling the app does not cancel the subscription. |
| Company Website | Provider's Site | Log in to account > Settings/Plan Management | Check billing statements to confirm the provider. |
What to Do After You Cancel
Once you have submitted your cancellation request, there are a few final steps to ensure the process was successful and to avoid any surprises.
- Look for confirmation: You should receive a confirmation email from either Apple, Google, or the diet plan provider. Keep this email as proof of your cancellation.
- Check your billing statement: Before the next billing cycle, review your bank or credit card statement to ensure no further charges have been made. If a charge appears, contact customer support immediately with your cancellation confirmation.
- Understand access: After canceling, your access to premium features typically remains active until the end of the current billing cycle. This means you can continue using the service for the time you have already paid for.
If You Can't Find Your Subscription
If you are unable to find an active subscription in your app store settings or on the company website, check the following:
- Verify your account: Ensure you are signed in with the correct email address or Apple ID that was used to make the purchase.
- Search for confirmation emails: Look for any initial welcome or payment emails from the provider. These can help identify the correct platform and account details.
- Review bank statements: Check your bank or credit card statements for past charges from the diet plan. This will confirm the payment processor and help narrow down your search.
- Contact support: If all else fails, customer support can help locate your account based on your personal or billing information.
To learn more about the Simple app's policies, you can visit their official support page.
Conclusion
Canceling your Simple Diet Plan subscription is a straightforward process once you know the correct method for your specific sign-up. The most critical step is identifying whether you subscribed via the Apple App Store, Google Play Store, or the company's website. By following the clear, platform-specific steps and ensuring you receive a cancellation confirmation, you can successfully terminate your plan and avoid unwanted recurring charges. Remembering to verify your cancellation on your next billing cycle provides the final assurance that the process is complete.
