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How do you order gluten-free at Shake Shack for a safe and delicious meal?

2 min read

Shake Shack officially accommodates gluten-free diets upon request at each of its locations, though navigating the menu safely requires specific ordering steps. Knowing how do you order gluten-free at Shake Shack is essential for diners with dietary restrictions, particularly regarding cross-contamination and menu modifications.

Quick Summary

Guide to ordering safely gluten-free at Shake Shack, detailing essential menu modifications, available options like GF buns and lettuce wraps, and how to minimize cross-contamination for those with celiac disease.

Key Points

  • Communicate Your Allergy Clearly: Verbally state your gluten allergy or celiac disease when ordering.

  • Choose Your Bun Wisely: Opt for a certified gluten-free bun or a lettuce wrap.

  • Avoid All Fried Items: Fries are cooked in a shared fryer and are unsafe.

  • Modify Your Sauces and Shakes: Skip ShackSauce and concretes. Request a clean blender for standard shakes.

  • Be Aware of Cross-Contamination: Shared cooking areas require explicit requests for minimized risk.

  • Check the Official Allergen Guide: Consult Shake Shack's website for current information.

In This Article

Your First Step: Communicate Your Allergy

Inform the staff about your gluten allergy or celiac disease. This is crucial for prompting allergen protocols like changing gloves and using clean utensils, which helps reduce cross-contamination risk.

Customizing Your Burger or Hot Dog

To order a safe burger or hot dog, modifications are necessary as standard potato buns contain gluten. Alternatives are available, and the beef patties, most cheeses, bacon, lettuce, and tomatoes are generally gluten-free.

The Gluten-Free Bun Option

Many U.S. Shake Shack locations offer a certified gluten-free bun for an extra charge. If you have celiac disease, requesting the bun not be toasted on the shared grill helps avoid cross-contamination.

The Lettuce Wrap Alternative

A lettuce wrap is a naturally gluten-free option for any burger or flat-top dog and can reduce risks associated with shared toasting surfaces.

Understanding Cross-Contamination Risks

Shake Shack kitchens are not gluten-free environments, posing risks for those with celiac disease. Concerns include the shared fryer, shared grill, and shake station.

The Shared Fryer

Crinkle-cut fries are cooked in the same fryer as gluten items like the 'Shroom Burger and Chicken Bites, making them unsafe due to cross-contamination. Avoid fries and cheese fries.

Shared Grill

The grill is used for both burger patties and regular buns, creating a potential risk even with cleaning. Requesting a separate cooking area or choosing a lettuce wrap can help.

The Shake and Custard Station

While many shakes and custards are gluten-free by ingredients, cross-contamination from shared equipment, especially with concretes containing gluten mix-ins, is a risk. Avoid concretes. For a standard shake, specify your allergy to ensure cleaned equipment.

Safe Drink and Side Options

Consider these naturally gluten-free choices:

  • Plain beef patties and flat-top dogs
  • American cheese, Swiss cheese
  • Lettuce, tomato, onion, pickles
  • Bacon
  • Soda, fresh lemonade, and some iced teas
  • Vanilla and Chocolate custard cups (with caution regarding station cleanliness)

A Quick Gluten-Free Ordering Comparison

Here's a comparison for ordering:

Feature Standard ShackBurger Order Gluten-Free Safe Order
Bun Potato bun (contains gluten) Gluten-free bun OR Lettuce wrap
Patty Beef patty Beef patty
Sauce ShackSauce (potential cross-contact) Skip ShackSauce, use ketchup or mustard
Sides Crinkle-Cut Fries (shared fryer) Skip fries
Drinks Any beverage Soda, lemonade, iced tea, or standard shakes/custard cups (with caution)

Items to Strictly Avoid

Avoid these items for safety:

  • Breaded items: 'Shroom Burger, Chicken Shack, Chick'n Bites.
  • Fries: Due to the shared fryer.
  • Concretes and Malted Shakes: High risk of cross-contamination.
  • ShackSauce: Potential for cross-contact.

Conclusion: Your Plan for a Safe Meal

Eating gluten-free at Shake Shack is possible by communicating your allergy and selecting options like a gluten-free bun or lettuce wrap, while requesting precautions. Avoid fries, concretes, and ShackSauce to minimize major risks. Always check Shake Shack's official website for the latest allergen information.

Frequently Asked Questions

Most U.S. locations offer a gluten-free bun for an extra charge. Specify your allergy and request it not be toasted on the shared grill.

No, due to being cooked in a shared fryer with gluten items like 'Shroom Burger and Chicken Bites, they are unsafe due to cross-contamination.

It is not a certified gluten-free facility. Risks exist, but communicating your allergy and ordering modified, naturally gluten-free items can make it possible to eat there. Exercise caution.

Ketchup and mustard are generally safe. ShackSauce carries a high cross-contact risk and should be avoided.

Many standard milkshakes are gluten-free, but avoid concretes. For a standard shake, inform staff of your allergy to ensure a clean blender, as malt powder can cause cross-contamination.

Avoid all breaded items ('Shroom Burger, Chicken Bites), fries (due to shared fryer), and any concretes or items with malt.

A plain ShackBurger or Cheeseburger on a gluten-free bun or lettuce wrap is a safe option. Request no ShackSauce and specify your allergy for extra care.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.