Your Guide to Canceling Your Hungryroot Free Trial
Ending your Hungryroot free trial is a simple process, but requires you to take action before your weekly 'shopping window' closes to prevent being automatically billed for the next delivery. The cancellation can be initiated from either a desktop computer or a mobile device by accessing your account settings. This guide will walk you through the process, provide a helpful comparison, and answer common questions to ensure a smooth, charge-free cancellation.
Canceling on a Desktop Computer
For those accessing their account from a browser, here's the specific sequence of steps to follow:
- Log in to your account: Go to the Hungryroot website and sign in with your email and password.
- Access your Settings: Click your name or account icon located at the top right of the page, then select "Settings" from the dropdown menu.
- Navigate to Account Details: On the Settings page, scroll down and click on "Account Details" to expand the section.
- Initiate Cancellation: Find and click the "Cancel Account" button.
- Proceed with Cancellation: On the following screen, you'll be prompted with information about pausing your subscription instead. To continue, click "Continue to Cancel".
- Provide a reason: Hungryroot will ask you to select a reason for canceling. Choose the most relevant one and click "Continue to Cancel" again.
- Confirm Cancellation: On the final screen, you can provide additional feedback. To complete the process, click "Continue to Cancel" one last time.
Canceling on the Hungryroot Mobile App
If you prefer to use the mobile app, the steps are very similar:
- Open the app and log in: Launch the Hungryroot app on your device and sign in.
- Go to Profile: Tap the "Profile" icon at the bottom of your screen.
- Find Account Settings: Select "Account Settings" from the profile menu.
- Access Account Details: Scroll down and tap "Account Details".
- Start Cancellation: Tap the "Cancel Account" option.
- Continue and Explain: Tap "Continue to Cancel." You will need to select a reason for your cancellation before continuing.
- Finalize the Cancellation: After selecting a reason, tap "Continue to Cancel" once more to complete the process. You can also provide feedback.
Important Reminders for Your Free Trial Cancellation
To ensure a successful cancellation and avoid any unwanted charges, keep the following points in mind:
- Timing is critical: The most crucial detail is canceling before your weekly shopping window closes. This deadline is typically 11:59 pm in your delivery address's time zone and is clearly visible in your account settings.
- Order status matters: If your next order has already been marked as "Processed," it's too late to cancel that specific delivery. Your cancellation will take effect for the following week instead.
- Pause instead of cancel: If you only need a temporary break, Hungryroot offers the option to pause your deliveries for up to eight weeks. This is an excellent alternative if you're not ready to commit but think you might want to resume the service later.
- Confirmation is key: After completing the online cancellation process, you should receive a confirmation email. It is highly recommended to save this email as proof of your cancellation.
- Contact support for issues: If you run into any problems during the process, contact Hungryroot's customer support. The quickest way is often through their chatbot on the website, but you can also email them at [email protected].
Comparing Cancellation Options: Hungryroot vs. Alternatives
| Feature | Hungryroot | Traditional Meal Kit Service (e.g., HelloFresh) | Grocery Shopping | Pausing Subscription |
|---|---|---|---|---|
| Cancellation Method | Online via website or app | Online via account, sometimes phone call required | No cancellation required | Online via website or app |
| Deadline for Changes | Before weekly shopping window closes (11:59 pm in delivery zone) | Varies by service, typically a set number of days before delivery | No deadline | Before weekly shopping window closes |
| Billing Cycle | Charged after shopping window closes | Charged before delivery date | Pay as you go | Billing stops until deliveries resume |
| Commitment Level | Low, can cancel after first delivery | Low, but some introductory offers may have specific terms | None | Temporary hold, allows for an easy return |
| Confirmation Process | Email confirmation provided | Typically email confirmation | Not applicable | Email confirmation provided |
A Final Look at Canceling Your Hungryroot Free Trial
In summary, the process to cancel your Hungryroot free trial is designed to be self-service through your account settings, whether you use the website or the mobile app. The most crucial step is to be mindful of your weekly deadline to avoid any unwanted charges. For those who might want to come back to the service later, pausing is a flexible and convenient alternative to outright cancellation. By following the steps outlined, you can ensure a hassle-free departure from the service, leaving you with control over your subscription and finances.
