How to Change Your Meal Selection on HelloFresh

January 4, 2026 •

5 min read

According to HelloFresh, their subscription service offers complete flexibility, including the ability to change your weekly meal selections. This guide will walk you through how to change your meal selection on HelloFresh, ensuring you get the exact dishes you want every week by understanding the deadlines and account management process.

Quick Summary

This guide provides comprehensive instructions on how to change your HelloFresh meal selections. It details the process using both the website and mobile app, explains critical deadlines, offers troubleshooting tips for common issues, and outlines alternatives like skipping a delivery.

Key Points

Access 'My Deliveries': Change your meal selections by logging into your HelloFresh account on the website or mobile app and navigating to the 'My Deliveries' or 'My Menu' section.
Mind the Weekly Cutoff: You must make any changes before the weekly cutoff deadline, which varies by delivery day and region. Check your account for the specific date and time.
Confirm Your Selections: After choosing your new meals, always click the final 'Save' or 'Confirm' button. Forgetting this step can cause the system to revert to default selections.
Try a Different Device: If changes aren't saving, try logging in on a different device or browser. Some users have found this resolves technical glitches.
Consider Skipping a Week: If you miss the cutoff or won't be home, you can skip a delivery entirely, which is an easy way to pause your subscription without penalty.
Contact Customer Support: If all else fails, especially if the system keeps reverting your choices, contact HelloFresh customer service for assistance.

Your Step-by-Step Guide to Changing HelloFresh Meals

One of the main benefits of a HelloFresh subscription is the ability to customize your weekly menu. You aren't locked into the pre-selected meals; with a few clicks, you can browse a wide variety of recipes and build a box perfectly suited to your tastes. This flexibility is what makes the service appealing to so many customers, but it's crucial to understand how and when to make these changes to avoid disappointment.

Using the Website to Edit Your Meals

The most straightforward way to manage your HelloFresh account is through the website. Follow these steps to change your upcoming meals:

Log in to Your Account: Go to the HelloFresh website and enter your login credentials to access your dashboard.
Navigate to 'My Deliveries': In the main navigation, you should find a section titled "My Deliveries" or "My Menu". This page displays all of your upcoming delivery dates.
Find the Desired Week: Locate the specific delivery week you want to edit. Click the "Edit Meals" button associated with that week.
Browse and Select Meals: You will be taken to the weekly menu page, which shows a complete list of all available recipes for that delivery. Browse the options, which are often categorized by dietary preference (e.g., Quick & Easy, Vegetarian, Family-Friendly).
Confirm Your Selections: Click on the meals you want to add to your box. The website will automatically deselect the previous choices. A tracker on the page will show how many meals you have selected based on your plan.
Save Your Changes: Most importantly, click the "Save" or "Confirm" button before you leave the page. Sometimes, this button appears after reviewing your choices on a final screen. Failing to save can result in the system reverting to the default meal selection.

Editing Your Selections on the HelloFresh Mobile App

For those who prefer managing their subscription on the go, the mobile app provides a similar, intuitive experience.

Open the App: Launch the HelloFresh mobile application on your smartphone.
Go to the 'My Menu' Tab: At the bottom of the screen, tap on the 'My Menu' icon. This will display your upcoming deliveries and meal choices.
Choose Your Delivery Week: Tap on the specific week you wish to modify. You will then see the current meals selected for that box.
Swap Your Meals: Tap the 'Edit Meals' button to see the full menu. Browse the available recipes and tap to select your new choices. A counter will show your progress.
Confirm and Save: After making your selections, tap the "Save" or "Confirm" button to lock in your changes. The app will usually provide a confirmation message indicating your updates have been saved successfully.

Understanding the Cutoff Deadline

This is the most critical factor when it comes to changing your meals. HelloFresh has a strict weekly cutoff deadline by which all changes must be made. This deadline varies by region and delivery day. For example, some regions may have a Tuesday at 11:59 PM cutoff for the following week's delivery, while others might differ.

To find your specific deadline:

Check the Website: Log into your account and view your upcoming deliveries. The cutoff time is clearly displayed next to the delivery date on the "My Deliveries" page.
Consult the App: The mobile app also displays the weekly deadline on the main menu page, making it easy to check at a glance.
Set a Reminder: To prevent forgetting, set a recurring calendar notification for your weekly deadline. This simple habit can save you from receiving an unwanted box.

Troubleshooting Common Issues

While the process is generally smooth, some users have encountered issues when trying to change their meals. Here are some common problems and their solutions.

Changes Not Saving: A frequent complaint is the system reverting to default meals even after saving. This can sometimes be due to a technical glitch, failing to hit a final 'confirm' button, or a browser/app issue. If this happens, try using a different device or a different browser (e.g., if you used the app, try the website). Always double-check your selections have stuck.
Past the Deadline: If you miss the cutoff, you cannot change your meals for that specific box. The order has already been processed for fulfillment. In rare cases, contacting customer service immediately might yield results, but this is not guaranteed. The best approach is to remember the deadline for future deliveries.
System Glitches: In some instances, the problem is on HelloFresh's end. Users have reported issues where the system simply won't accept their changes. The best solution in this scenario is to contact customer support directly via phone or chat. They can often manually update your order or provide a credit for future boxes.
Meal Reversion after Account Change: Changing your overall plan settings, such as meal preferences or the number of meals, can sometimes cause your manually selected meals for upcoming weeks to revert to the default options. If you plan to make a general account change, check your upcoming meal selections afterward to ensure they are still correct.

Comparison: Changing Meals vs. Skipping a Week

Sometimes, instead of changing your meals, the best option is to skip your delivery entirely. Here's a quick comparison to help you decide.


Feature	Changing Meals	Skipping a Week
Goal	Get different recipes for an upcoming delivery.	Pause your subscription for a specific delivery week.
Cost	No extra cost, unless you select a premium meal.	No cost; you are not charged for the skipped week.
Commitment	Still receiving a delivery, just with different meals.	Temporarily stopping deliveries.
Flexibility	Allows you to customize each delivery.	Ideal for vacations, travel, or busy weeks where you won't cook.
Deadline	Must be done before the weekly cutoff.	Must be done before the weekly cutoff, but can be done for several weeks at once.
Best for	Regular subscribers who want variety.	Irregular schedules or when you know you'll be away.

Conclusion

Changing your meal selection on HelloFresh is a straightforward process managed through your account on either the website or mobile app. The key to a successful experience is being mindful of the weekly cutoff deadline, as late changes are not possible. By navigating to your delivery schedule, selecting new recipes, and confirming your choices, you can easily customize your meal kit. Should you encounter any issues, most can be resolved by double-checking your actions or, if necessary, contacting customer support. Utilizing the platform's flexibility, either by changing meals or skipping a week, ensures your subscription perfectly fits your lifestyle and preferences.

Frequently Asked Questions

The deadline for changing your HelloFresh meals is a specific day and time each week, which varies based on your delivery day and location. You can find your exact cutoff date and time on the 'My Deliveries' page of your account.

If you miss the weekly deadline, your order has already been processed, and you will receive the meals that were pre-selected or the last ones you saved. You will not be able to make changes for that week.

Yes, you can change the meals for your first delivery, as long as you do so before the designated weekly cutoff time. Some users have reported issues with saving selections for the first box, which may require contacting customer support.

This can happen for a few reasons, including a temporary glitch, not clicking the final 'Save' button, or making a change to your overall plan settings. If the issue persists, contact HelloFresh customer support.

Yes, HelloFresh is a flexible subscription. You can skip a delivery (or multiple weeks) through your account settings before the weekly cutoff. This is ideal if you're going to be away or too busy to cook.

Yes, in addition to changing your main meals, HelloFresh often allows you to add extra meals, sides, and other items from their 'Market' section. This can be done within the same editing process.

Yes, you can update your general meal preferences (e.g., vegetarian, family-friendly) in your account settings. This will influence the default meals you receive each week, though you can still manually change them afterward.