How to check authenticity of myprotein?

January 2, 2026 •

4 min read

Counterfeit dietary supplements are a growing issue in the fitness industry, often containing cheap fillers or harmful contaminants instead of the advertised ingredients. Verifying the authenticity of your Myprotein products is a crucial step to protect both your health and your investment.

Quick Summary

Learn the definitive steps to verify Myprotein product authenticity, from inspecting packaging details like tamper seals and QR codes to trusting only official or authorized retailers.

Key Points

Use the Official QR Code: Always scan the unique QR code on the packaging and enter the scratch code on the Myprotein verification portal to confirm authenticity.
Buy from Authorized Sellers: Purchase Myprotein products exclusively from their official website or officially authorized retailers to avoid counterfeits.
Inspect Packaging: Check for high-quality printing, intact seals, clear batch codes, and proper expiry dates, as fakes often have errors or poor quality.
Beware of Low Prices: Unusually cheap prices from unverified sellers are a major red flag for fake or expired products.
Conduct Simple Home Tests: Perform a water solubility test or a heating test to check for fillers, and trust your senses for any unusual smells or tastes.
Check Third-Party Certifications: Look for certifications like Informed-Choice or Informed-Sport on the packaging, which indicate independent testing for banned substances.

Why Authenticity Matters

Consuming fake or adulterated supplements can lead to serious health risks, including liver and kidney damage, and can also be an ineffective use of your money. Counterfeit products may be "amino spiked," a deceptive practice where cheap amino acids inflate the protein content listed on the label. Myprotein, a globally recognized brand, faces counterfeit threats, making customer vigilance essential. Knowing how to check for genuineness ensures you get the high-quality, safe product you paid for.

The Official Myprotein Verification Method

Myprotein has implemented a straightforward verification system, especially in regions prone to counterfeit products. The most reliable method involves using the unique code found on the packaging.

Step-by-Step Verification

Locate the Sticker: On many products, especially in certain regions like India, you will find a verification sticker or scratch panel on the back of the pack.
Reveal the Code: Gently scratch off the panel to reveal the unique authentication code underneath.
Scan the QR Code: Use your smartphone's camera to scan the adjacent QR code.
Enter the Code: The QR code will redirect you to the official Myprotein verification portal where you can enter the unique code to confirm the product's authenticity.
Confirm Authenticity: The portal will display whether your product is genuine. If the code is invalid or has been checked multiple times, it is a red flag.

How to Check Myprotein Authenticity Before Opening

Before you even break the seal, a careful inspection of the product's packaging can reveal a lot about its legitimacy.

Purchase Source: Always buy from the official Myprotein website or a list of their authorized, reputable retailers. Unusually low prices from unknown sellers are a major red flag.
Packaging Quality: Genuine Myprotein products have high-quality, professional printing. Look for misspellings, blurry logos, uneven colors, or font inconsistencies, which are common signs of fakes.
Security Seals: The tamper-evident seals on both the outer and inner lid should be intact. A broken, missing, or poorly attached seal is a clear warning sign.
Batch Codes and Dates: Authentic products feature clear, legible batch numbers, manufacturing dates, and expiration dates. These details are often smudged, missing, or altered on fake versions.
Third-Party Certifications: Many Myprotein products, especially those aimed at athletes, carry certifications like 'Informed Choice' or 'Informed Sport'. These logos indicate independent testing for banned substances. Verifying these batch numbers on the certification body's website provides extra assurance.

At-Home Tests for Myprotein Powder

For a quick check, you can perform simple at-home tests after opening the product, though these are not foolproof indicators of purity.

The Water Test

Add one scoop of the powder to a glass of normal temperature water.
Shake or stir for 30 seconds.
Authentic: The powder should dissolve smoothly with minimal clumping or residue. Whey protein is designed to mix well.
Fake: Counterfeit products often contain fillers that won't dissolve properly, leaving visible clumps, sediment, or a grainy residue.

The Smell and Taste Test

Your senses can be a useful tool for initial screening.

Smell: Genuine Myprotein powder has a natural, mild aroma consistent with its flavor. An unusual, strong chemical, or musty smell can indicate poor quality or contamination.
Taste: The taste should match the flavor on the label without any bitter, chemical, or burning aftertaste, which are hallmarks of low-quality ingredients.

The Heating Test

Take a small amount of the protein powder and mix it with water to form a paste.
Heat the paste in a microwave for 10-20 seconds.
Authentic: Real whey protein will coagulate and form a semi-solid, rubbery substance due to the protein curdling under heat.
Fake: Counterfeit powders with high concentrations of fillers or carbs may not coagulate and might dissolve instead.

Comparison: Genuine vs. Counterfeit Myprotein


Feature	Genuine Myprotein Product	Counterfeit Myprotein Product
Packaging	High-quality printing, sharp logos, and correct spellings.	Low-quality printing, blurry images, misspellings, or font errors.
Verification	Unique, valid authentication code scannable via QR code.	No code, an invalid code, or a code that has been verified multiple times.
Purchase Price	Standard pricing, with reasonable discounts during promotions.	Suspiciously low prices, especially from unfamiliar online sellers.
Security Seal	Firmly affixed tamper-proof seal, often with brand logo.	Broken, poorly glued, or plain seal.
Mixability	Dissolves smoothly and quickly with minimal clumps or residue.	Poor mixability, leaving residue, clumps, or excessive foam.
Smell & Taste	Natural and mild aroma, expected flavor profile.	Unpleasant chemical or musty smell, bitter or artificial taste.
Source	Purchased directly from Myprotein or an authorized retailer.	From unauthorized online markets or shady local dealers.

What to Do If You Suspect a Fake

If your product fails any of these tests or if you have strong doubts about its authenticity, do not consume it. Immediately take these steps:

Document Everything: Take clear photos of the product, including the batch number, packaging, seals, and any verification stickers.
Contact Myprotein Support: Reach out to Myprotein's customer service with your purchase details and photos. They can assist in verifying the product and will want to know about potential counterfeit activity.
Report the Seller: If purchased from a third-party marketplace, report the suspicious seller to the platform's customer support. Providing them with evidence can help protect other consumers.
Seek a Refund: If you purchased through a reputable payment method with buyer protection, such as a credit card or PayPal, you may be able to file a dispute to get your money back.

Conclusion

While Myprotein has implemented reliable methods like QR code and unique code verification to combat counterfeiting, the ultimate responsibility for consumer safety lies in being an informed buyer. By sticking to official purchasing channels, scrutinizing packaging details, and performing simple home tests, you can significantly reduce the risk of buying a fake product. Always remember the mantra: if the deal seems too good to be true, it almost certainly is. For your health and financial security, take the extra time to ensure your supplements are the genuine article.

For more information on Myprotein's quality control, visit their official quality assurance page: https://www.myprotein.com/c/about-us/quality/.

Frequently Asked Questions

The QR code and a scratch-off authentication sticker are typically found on the back of the product's packaging. You can scan the QR code with your smartphone and then enter the unique scratch code on the official Myprotein website to verify authenticity.

If the QR code doesn't work or leads to a suspicious website, this is a major red flag. Avoid consuming the product, and contact Myprotein's customer support with your purchase details and photos of the packaging.

No, home tests are not 100% accurate, but they can be a useful initial screening tool. A genuine protein powder will dissolve smoothly, whereas a fake one with cheap fillers will often clump or leave residue. If the test suggests a problem, do not consume the product and contact customer support.

To minimize risk, it is best to only buy Myprotein from their official website or from retailers listed as authorized on their site. Unauthorized sellers, particularly those offering significant discounts, are the most common source of counterfeit products.

Amino spiking is a fraudulent practice where companies add cheap, non-essential amino acids to inflate the labeled protein content. To spot this, check the ingredients list for added individual amino acids like glycine or taurine alongside the main protein source.

An unusually low price is one of the biggest indicators of a counterfeit product. Fake supplements can be manufactured cheaply, allowing sellers to offer deep discounts. If a deal seems too good to be true, it most likely is.

While these logos on a Myprotein product are strong indicators of authenticity and quality, they primarily certify that the product has been tested for banned substances. Always combine this check with other verification methods, such as inspecting packaging and purchasing from an authorized source.