Meal kit subscriptions like Marley Spoon offer convenience, but sometimes life gets busy, you go on vacation, or you simply need a break. Fortunately, Marley Spoon provides a simple process to pause your service, and you can choose between skipping a single week or placing an extended hold on your account. This article will walk you through both methods and provide essential information to manage your deliveries without hassle.
How to Skip a Single Week
If you just need to miss one or two weeks, skipping individual orders is the fastest way to pause your Marley Spoon deliveries. This is ideal for short-term changes, like a weekend trip or a busy work week.
On the Website:
- Log in: Access your Marley Spoon account on the website.
- Go to 'Orders': Click on the "Orders" tab in the navigation bar.
- Select Week: Find the specific upcoming week you want to skip. Each order is listed individually.
- Click 'Skip': Underneath the order details, click the "Skip this order" link.
- Confirm: Follow the final prompts to confirm your choice. The order for that week will no longer be active, and you will not be charged.
Using the App:
- Tap 'Upcoming': Open the Marley Spoon app and navigate to the "Upcoming" tab.
- Select Week: Choose the box for the specific date you need to skip.
- Skip the Box: Tap the "Manage" button, and then select "Skip this box".
- Provide Reason: You may be asked for a reason. Once submitted, your box for that week will be skipped.
Pausing for an Extended Break
If you need a longer pause, such as for a several-week vacation or moving, you can pause your entire subscription for a longer duration. This is done through a different section of your account.
How to Initiate a Long-Term Pause:
- Log into your account: Go to the Marley Spoon website and sign in.
- Navigate to 'Settings': Click on the "Settings" tab located in the top navigation bar.
- Access 'Pause or Stop Subscription': Scroll to the bottom of the Settings page to find the "Pause or stop subscription" section.
- Choose a date: You will see a calendar form where you can select the date you want your subscription to automatically restart.
- Confirm Pause: Once you confirm your desired end date, your orders and billing will be paused until that time.
Comparison Table: Skip vs. Pause
| Feature | Skip a Week | Pause Subscription |
|---|---|---|
| Best for | Short, individual delivery interruptions (1-2 weeks). | Extended, multi-week breaks (e.g., vacation). |
| Location in Account | "Orders" tab. | "Settings" -> "Pause or Stop Subscription". |
| Effect | Only the selected week(s) are skipped; billing resumes the following week. | Entire subscription is put on hold until a selected restart date. |
| Restart | Automatically resumes normal weekly delivery after the skipped week. | Automatically resumes on the date you choose when setting the pause. |
| Promo Codes | Generally, active promotional discounts are retained. | Generally, active promotional discounts are retained. |
Critical Information and Tips
Mind the Cutoff Time
To successfully pause Marley Spoon deliveries, you must make your changes before the weekly cutoff time.
- What it is: The deadline for each week's order is typically 6 to 7 days before your scheduled delivery day, though this can vary by region.
- Why it matters: If you miss the cutoff, the order is already processed, and you will be charged for and receive that week's box.
- Official confirmation: After completing a pause, you should receive a confirmation email. Always verify this to ensure your request was successful.
Resuming Service
- Automatic restart: If you set a long-term pause, your subscription will restart automatically on the date you selected.
- Manual restart (after cancellation): If you ever fully cancel your account, you can reactivate it by logging back in and clicking "Reactivate Subscription".
Conclusion
Whether you need a brief reprieve or an extended hiatus from meal planning, Marley Spoon offers flexible options to control your subscription. By using the "Skip" function for short breaks or the "Pause or Stop Subscription" setting for longer periods, you can easily manage your account to fit your schedule. Always remember to make any changes before the weekly cutoff time to avoid unwanted deliveries. This level of control ensures your meal kit service fits seamlessly into your life, even when your plans change.
For more details on managing your subscription or to confirm regional cutoff times, refer to the official Marley Spoon support center.
