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Is Andy's frozen custard dairy free?

5 min read

According to the U.S. Food and Drug Administration (FDA), frozen custard is a frozen dairy product, meaning Andy's frozen custard contains dairy and is not dairy-free. However, Andy's does offer a popular dairy-free alternative for customers with lactose intolerance or milk allergies.

Quick Summary

Andy's signature frozen custard contains dairy ingredients like milk and cream. The company clearly states that its standard custard is not dairy-free. However, Andy's offers a non-dairy alternative: Zarlengo's Italian Ice, available at selected stores. Cross-contamination is possible, so customers with severe allergies should be cautious.

Key Points

  • Not Dairy-Free: Andy's frozen custard is a dairy product containing milk and cream.

  • Contains Egg Yolks: The custard recipe also includes egg yolks, as required by FDA regulations.

  • Dairy-Free Option: Andy's offers Zarlengo's Italian Ice, a fruit-based, dairy-free alternative.

  • Cross-Contamination Risk: All treats are prepared in facilities with allergens, meaning cross-contact is possible.

  • Check with Staff: Customers with allergies should inform staff and ask about preparation methods.

  • Availability Varies: Zarlengo's Italian Ice is only available at select locations.

In This Article

Understanding Andy's Frozen Custard and Dairy

At its core, frozen custard is a dairy product. The U.S. Food and Drug Administration (FDA) specifies that for a product to be called 'frozen custard,' it must contain at least 10% milkfat and 1.4% pasteurized egg yolk by weight. Andy's adheres to this standard, using fresh, farm-sourced dairy in its hourly-made vanilla and chocolate custard. This means the main product, Andy's frozen custard, is definitively not dairy-free and is not a suitable option for those with milk allergies or severe lactose intolerance.

The custard's base ingredients include milk, cream, and non-fat dry milk, all of which contain lactose and milk proteins. The company is transparent about its allergen information, stating that all stores handle products containing milk, eggs, and other common allergens. While procedures are in place to minimize cross-contact, there is no guarantee that any treat is completely free of allergens, making it crucial for individuals with serious allergies to exercise caution.

The Dairy-Free Alternative: Zarlengo's Italian Ice

For customers seeking a non-dairy option, Andy's offers Zarlengo's Italian Ice at select locations. This fruit-based dessert is a refreshing and flavorful alternative that does not contain dairy. The Italian ice is also notable for being peanut-free, tree nut-free, soy-free, cholesterol-free, and fat-free. The availability can vary by store, so it's always recommended to check with your local Andy's beforehand. The Italian Ice comes in various flavors, such as lemon and strawberry, and is made with real fruit, providing a delicious treat for those with dairy restrictions.

What About Toppings and Add-ins?

Customers often customize their frozen treats with various toppings. However, many of these toppings contain dairy or are prepared on the same equipment as dairy products. For those with a dairy-free diet, it's crucial to consider these potential sources of cross-contamination.

  • Safe Toppings (with caution): Simple fruit toppings like fresh strawberries or bananas might be safe, but you must ask the staff to use fresh, uncontaminated scoops and preparation surfaces.
  • Unsafe Toppings: Chocolate syrups, caramel sauces, brownies, cheesecake pieces, and Butterfinger® candy are among the many toppings that contain dairy and should be avoided.

It is always best to specify your allergy to the staff and inquire about the ingredients and preparation methods for any topping you are considering. This vigilance helps ensure a safer experience.

Comparing Andy's Dairy Options and Alternatives

Feature Andy's Frozen Custard Zarlengo's Italian Ice
Dairy Content Yes, contains milk, cream, and non-fat dry milk. No, completely dairy-free.
Egg Content Yes, contains pasteurized egg yolks. No, egg-free.
Availability Available at all Andy's locations. Available at select Andy's locations.
Texture Rich, creamy, and dense. Light, refreshing, and icy.
Main Ingredients Milk, cream, egg yolks, sugar. Water, sugar, and real fruit.
Cross-Contamination High risk due to shared equipment. Lower risk, but still possible due to shared facility.
Flavor Variety Vanilla and chocolate bases with numerous mix-ins. Various fruit flavors (lemon, strawberry).

How to Order Safely at Andy's

For those with dairy allergies, a direct and clear communication with the staff is essential. Here are some steps to ensure a safer experience:

  1. Inform the Staff: Clearly state your dairy allergy or intolerance when ordering. Do not assume they know or will use different equipment.
  2. Request Italian Ice: Ask specifically for Zarlengo's Italian Ice and confirm its availability.
  3. Inquire About Cross-Contact: Ask about the procedures for preventing cross-contact. While Andy's makes efforts, confirming the process can provide peace of mind.
  4. Avoid Toppings: For maximum safety, stick to the Italian ice alone. If you choose toppings, ensure they come from a safe, uncontaminated source and are handled with fresh, clean utensils.

Conclusion

In summary, Andy's signature frozen custard is a dairy-based product and is not dairy-free. It contains milk, cream, and egg yolks as core ingredients. However, the company demonstrates its commitment to accommodating diverse dietary needs by offering a non-dairy alternative, Zarlengo's Italian Ice, at selected stores. For individuals with dairy allergies, it is crucial to communicate with staff about potential cross-contamination risks and to choose the Italian Ice over the custard. By being informed and proactive, customers with dairy sensitivities can still enjoy a delicious treat at Andy's. For the most up-to-date allergen information, it is always best to check the official Andy's Frozen Custard website.

The Importance of Reading Ingredients and Communicating

Reading the ingredient list and communicating with staff are the two most important steps for anyone with a food allergy. Even if an item is labeled as dairy-free, checking the ingredients ensures that no hidden dairy derivatives are present. Phrases like "non-dairy" don't always mean "dairy-free" for those with severe allergies. Likewise, informing staff allows them to take precautions to minimize cross-contamination, though it can never be entirely eliminated in a shared kitchen space. This proactive approach is key to enjoying a safe and satisfying dessert experience.

Dairy-Free Desserts: Beyond Andy's Italian Ice

For those seeking more variety in dairy-free frozen treats, the market offers a wide range of options beyond Italian ice. Plant-based ice creams made from oat milk, coconut milk, or soy are widely available at grocery stores and specialty shops. These alternatives are often designed to mimic the creamy texture of traditional ice cream. While finding a dedicated dairy-free frozen custard can be challenging, as the definition requires dairy, many online recipes provide methods to create a similar, creamy texture at home using alternative milk products and egg yolks. This allows for greater control over ingredients and minimizes the risk of cross-contamination.

How Andy's Manages Allergen Transparency

Andy's Frozen Custard's commitment to transparency is commendable. They provide clear allergen statements on their website and internal documents, specifying that all products are prepared in a facility that also handles milk, eggs, peanuts, soy, and tree nuts. This upfront disclosure helps customers make informed decisions. While they take precautions to minimize risk, they prioritize safety by not making absolute guarantees about allergen-free status. This level of transparency is essential for building trust with customers who have dietary restrictions and ensures they understand the inherent risks of a shared preparation environment. This honest approach allows customers to weigh the risks and make choices that are best for their health.

Frequently Asked Questions

No, Andy's frozen custard is not safe for people with milk allergies. The custard is made with dairy products like milk and cream, and all items are prepared in a shared facility where cross-contamination is a risk.

While Andy's does not offer a vegan custard, the Zarlengo's Italian Ice is a vegan-friendly option, as it contains no dairy or animal products.

Zarlengo's Italian Ice is made with water, sugar, and real fruit. It is a dairy-free, fat-free, and cholesterol-free alternative to custard.

No, Zarlengo's Italian Ice is only available at select Andy's locations. It is best to call your local store ahead of time to confirm availability.

You should be very cautious with toppings. Many contain dairy and are handled with the same equipment. For severe allergies, it is safest to stick to the Italian Ice alone to avoid cross-contact.

No, the custard at Andy's is not lactose-free. It is made with milk and cream, which contain lactose. Customers with lactose intolerance should choose the Italian Ice instead.

The core ingredients of Andy's frozen custard include milk, cream, sugar, and egg yolks. This composition makes it a dairy product, not dairy-free.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.