Understanding Andy's Frozen Custard and Dairy
At its core, frozen custard is a dairy product. The U.S. Food and Drug Administration (FDA) specifies that for a product to be called 'frozen custard,' it must contain at least 10% milkfat and 1.4% pasteurized egg yolk by weight. Andy's adheres to this standard, using fresh, farm-sourced dairy in its hourly-made vanilla and chocolate custard. This means the main product, Andy's frozen custard, is definitively not dairy-free and is not a suitable option for those with milk allergies or severe lactose intolerance.
The custard's base ingredients include milk, cream, and non-fat dry milk, all of which contain lactose and milk proteins. The company is transparent about its allergen information, stating that all stores handle products containing milk, eggs, and other common allergens. While procedures are in place to minimize cross-contact, there is no guarantee that any treat is completely free of allergens, making it crucial for individuals with serious allergies to exercise caution.
The Dairy-Free Alternative: Zarlengo's Italian Ice
For customers seeking a non-dairy option, Andy's offers Zarlengo's Italian Ice at select locations. This fruit-based dessert is a refreshing and flavorful alternative that does not contain dairy. The Italian ice is also notable for being peanut-free, tree nut-free, soy-free, cholesterol-free, and fat-free. The availability can vary by store, so it's always recommended to check with your local Andy's beforehand. The Italian Ice comes in various flavors, such as lemon and strawberry, and is made with real fruit, providing a delicious treat for those with dairy restrictions.
What About Toppings and Add-ins?
Customers often customize their frozen treats with various toppings. However, many of these toppings contain dairy or are prepared on the same equipment as dairy products. For those with a dairy-free diet, it's crucial to consider these potential sources of cross-contamination.
- Safe Toppings (with caution): Simple fruit toppings like fresh strawberries or bananas might be safe, but you must ask the staff to use fresh, uncontaminated scoops and preparation surfaces.
- Unsafe Toppings: Chocolate syrups, caramel sauces, brownies, cheesecake pieces, and Butterfinger® candy are among the many toppings that contain dairy and should be avoided.
It is always best to specify your allergy to the staff and inquire about the ingredients and preparation methods for any topping you are considering. This vigilance helps ensure a safer experience.
Comparing Andy's Dairy Options and Alternatives
| Feature | Andy's Frozen Custard | Zarlengo's Italian Ice |
|---|---|---|
| Dairy Content | Yes, contains milk, cream, and non-fat dry milk. | No, completely dairy-free. |
| Egg Content | Yes, contains pasteurized egg yolks. | No, egg-free. |
| Availability | Available at all Andy's locations. | Available at select Andy's locations. |
| Texture | Rich, creamy, and dense. | Light, refreshing, and icy. |
| Main Ingredients | Milk, cream, egg yolks, sugar. | Water, sugar, and real fruit. |
| Cross-Contamination | High risk due to shared equipment. | Lower risk, but still possible due to shared facility. |
| Flavor Variety | Vanilla and chocolate bases with numerous mix-ins. | Various fruit flavors (lemon, strawberry). |
How to Order Safely at Andy's
For those with dairy allergies, a direct and clear communication with the staff is essential. Here are some steps to ensure a safer experience:
- Inform the Staff: Clearly state your dairy allergy or intolerance when ordering. Do not assume they know or will use different equipment.
- Request Italian Ice: Ask specifically for Zarlengo's Italian Ice and confirm its availability.
- Inquire About Cross-Contact: Ask about the procedures for preventing cross-contact. While Andy's makes efforts, confirming the process can provide peace of mind.
- Avoid Toppings: For maximum safety, stick to the Italian ice alone. If you choose toppings, ensure they come from a safe, uncontaminated source and are handled with fresh, clean utensils.
Conclusion
In summary, Andy's signature frozen custard is a dairy-based product and is not dairy-free. It contains milk, cream, and egg yolks as core ingredients. However, the company demonstrates its commitment to accommodating diverse dietary needs by offering a non-dairy alternative, Zarlengo's Italian Ice, at selected stores. For individuals with dairy allergies, it is crucial to communicate with staff about potential cross-contamination risks and to choose the Italian Ice over the custard. By being informed and proactive, customers with dairy sensitivities can still enjoy a delicious treat at Andy's. For the most up-to-date allergen information, it is always best to check the official Andy's Frozen Custard website.
The Importance of Reading Ingredients and Communicating
Reading the ingredient list and communicating with staff are the two most important steps for anyone with a food allergy. Even if an item is labeled as dairy-free, checking the ingredients ensures that no hidden dairy derivatives are present. Phrases like "non-dairy" don't always mean "dairy-free" for those with severe allergies. Likewise, informing staff allows them to take precautions to minimize cross-contamination, though it can never be entirely eliminated in a shared kitchen space. This proactive approach is key to enjoying a safe and satisfying dessert experience.
Dairy-Free Desserts: Beyond Andy's Italian Ice
For those seeking more variety in dairy-free frozen treats, the market offers a wide range of options beyond Italian ice. Plant-based ice creams made from oat milk, coconut milk, or soy are widely available at grocery stores and specialty shops. These alternatives are often designed to mimic the creamy texture of traditional ice cream. While finding a dedicated dairy-free frozen custard can be challenging, as the definition requires dairy, many online recipes provide methods to create a similar, creamy texture at home using alternative milk products and egg yolks. This allows for greater control over ingredients and minimizes the risk of cross-contamination.
How Andy's Manages Allergen Transparency
Andy's Frozen Custard's commitment to transparency is commendable. They provide clear allergen statements on their website and internal documents, specifying that all products are prepared in a facility that also handles milk, eggs, peanuts, soy, and tree nuts. This upfront disclosure helps customers make informed decisions. While they take precautions to minimize risk, they prioritize safety by not making absolute guarantees about allergen-free status. This level of transparency is essential for building trust with customers who have dietary restrictions and ensures they understand the inherent risks of a shared preparation environment. This honest approach allows customers to weigh the risks and make choices that are best for their health.