Skip to content

Is Just Ingredient a Reputable Company? An In-Depth Nutrition and Quality Review

4 min read

According to a 2025 study, over 70% of UK shoppers prioritize brand transparency when making purchases, a factor that influences the question: Is Just Ingredient a reputable company?. Navigating the supplement market requires due diligence, and understanding a company's sourcing, testing, and overall ethos is crucial for maintaining a healthy and informed nutrition diet.

Quick Summary

This article examines the reputation of Just Ingredient by analyzing two distinct companies operating under similar names: a US-based supplement brand and a UK-based bulk ingredient supplier. It evaluates their respective commitments to ingredient quality, transparency, third-party testing, and overall customer satisfaction based on available information and customer reviews.

Key Points

  • Two Companies Exist: There is a US-based supplement brand (justingredients.us) and a UK-based wholesale ingredient supplier (justingredients.co.uk) under a similar name.

  • US Brand Emphasizes Transparency: The US Just Ingredients brand, founded by a nutritionist, promotes clean, whole-food ingredients and has responded to past quality concerns by increasing testing transparency.

  • Third-Party Testing Used: The US company utilizes third-party testing, including NSF Certified for Sport on some products, to verify safety and ingredient accuracy.

  • UK Brand is Certified for Trade: The UK company holds BRC certification and supplies bulk, natural ingredients for trade customers.

  • Customer Reviews Are Mixed But Generally Positive: Reviews for both companies show overall satisfaction but also reveal mixed experiences, particularly regarding customer service and specific product experiences.

  • Sourcing Matters for Nutrition: For a nutritional diet, the US brand's focus on tested, high-quality ingredients like New Zealand grass-fed whey is a significant factor in its reputation.

In This Article

Navigating a Confusing Name: US vs. UK

Before evaluating its reputation, it is crucial to clarify that 'Just Ingredient' can refer to two separate entities. One is a US-based supplement and wellness brand (justingredients.us), and the other is a UK-based wholesale ingredient supplier (justingredients.co.uk). This article will review both to provide a comprehensive answer, but the US brand's products are more aligned with the general nutritional diet topic.

Just Ingredients (US): Supplements and Wellness

Founded by certified nutritionist Karalynne Call, the US-based Just Ingredients brand focuses on producing supplements and beauty products with clean, whole-food, and all-natural ingredients.

Quality Assurance and Third-Party Testing

This company places a strong emphasis on ingredient quality and transparency. A key differentiator for many of its nutritional products is the use of third-party testing. For example, some of its products, including a special sports line, are NSF Certified for Sport. This rigorous certification process screens for:

  • Heavy metals
  • Contaminants
  • Banned substances
  • Ingredient accuracy

In addition to NSF certification, the company also obtains Certificates of Analysis (COAs) from its suppliers and retests its final product blends. This commitment to testing provides an added layer of assurance for consumers, particularly after past public concerns regarding potential contaminants in supplements, which the company addressed publicly in April 2025.

Product Philosophy and Customer Feedback

Just Ingredients promotes a clean-label approach, steering clear of artificial sweeteners, flavors, and unnecessary fillers in its products. This resonates with many health-conscious consumers. Its product lineup includes:

  • Protein powders (whey and plant-based)
  • Electrolytes
  • Probiotics
  • Supplements
  • Personal care items

Customer reviews on platforms like Thingtesting and The Feed often praise the protein powders for their smooth texture and natural flavor profiles. Other reviews highlight positive experiences with various supplements. However, some online comments and reviews mention mixed experiences, such as dissatisfaction with taste or customer service. The sourcing of its whey protein from New Zealand, a country with high quality control standards, is also a point of pride for the brand.

JustIngredients Trade (UK): Bulk and Wholesale

This is a distinct company from the US entity, focused on providing bulk herbs, spices, and ingredients for trade customers. It also has certifications and quality standards, though they differ from the US brand. The UK business is BRC certified, and it also emphasizes using natural, non-irradiated, and GM-free ingredients.

Customer reviews on Trustpilot reflect its trade focus, with many praising competitive prices and good product quality. Some reviewers have pointed out customer service or delivery issues, which is not uncommon for large-volume suppliers. This side of the business does not offer finished supplements in the same way the US brand does.

Comparing the Two Just Ingredient Brands

To understand the reputation more clearly, here is a comparison of the two companies.

Feature Just Ingredients (US) JustIngredients Trade (UK)
Primary Business Supplements, Protein Powders, Electrolytes, Beauty Products Bulk Herbs, Spices, and Food Ingredients for Trade
Key Certifications NSF Certified for Sport (on specific products) BRC Certified
Sourcing Highlight 100% grass-fed whey from New Zealand Working with trusted partners for quality ingredients
Transparency Emphasizes clean labels and third-party testing Advertises natural, non-irradiated, GM-free ingredients
Customer Feedback Generally positive for product quality and taste, some mixed reviews on service and past issues Generally positive for product quality and price, some complaints on service and delivery

The Verdict: So, Is Just Ingredient Reputable?

Based on the available information, Just Ingredient is a reputable company, but it depends on which one you're asking about. The US-based brand, with its NSF Certified for Sport products and a clear commitment to clean, tested ingredients, has a strong reputation in the supplement space despite past issues it has since addressed. The UK trade supplier also holds certifications and has a solid reputation among its customer base for quality ingredients at competitive prices.

For consumers focused on a nutritious diet using supplements, the US brand provides a high level of transparency and third-party validation that aligns with modern wellness trends. It is always recommended to check individual product certifications and recent reviews for the specific item you plan to purchase.

Making an Informed Decision for Your Diet

When incorporating supplements into your diet, consider these steps to ensure you choose a reputable brand like the US Just Ingredients:

  • Look for third-party certifications: Certifications like NSF Certified for Sport, Informed-Sport, or Clean Label Project provide independent verification of product contents and safety.
  • Examine ingredient lists: Choose products with minimal, recognizable ingredients, avoiding unnecessary fillers and artificial additives.
  • Research customer reviews: Look beyond the brand's website for reviews on third-party sites like Amazon or Thingtesting to get a balanced view of customer experiences.
  • Check for recent updates: Reputable companies, like Just Ingredients after the heavy metal concerns, will respond to issues transparently. A brand's recent press releases or blog posts can offer insight into their commitment to quality.
  • Consider your needs: A reputable brand should offer products aligned with your specific dietary and health goals, such as vegan protein options or formulas free from common allergens.

Frequently Asked Questions

Yes, the US-based Just Ingredients brand uses third-party testing, and some of its products, including a sports-focused line, are NSF Certified for Sport. This ensures the product is screened for heavy metals, contaminants, and banned substances.

Following public discussion, the US Just Ingredients company issued a press release in April 2025 addressing heavy metal concerns and emphasizing its commitment to quality and transparency. It noted its pursuit of NSF certification as an additional layer of assurance.

No, the US-based Just Ingredients brand prides itself on using clean, whole-food ingredients without artificial sweeteners, gums, fillers, or artificial flavors.

The US company is a wellness brand selling finished supplements and beauty products. The UK company is a trade supplier offering bulk herbs, spices, and ingredients to other businesses. They operate as distinct entities.

The UK company is BRC certified and has generally positive reviews on Trustpilot from trade customers regarding quality and price. However, like any supplier, some mixed reviews exist concerning customer service and delivery.

The US Just Ingredients brand sources its whey protein from New Zealand, which is known for its high quality control standards in dairy farming.

Just Ingredients was founded by Karalynne Call, a certified nutritionist and mother of six, who started the brand based on her personal health journey.

References

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.