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How Long Does It Take to Get ZOE Results?

4 min read

ZOE's FAQs state that it takes about 3–4 weeks for the lab to process samples after you complete and return your tests. While this is the official timeframe, the total process to get your full personalized health data can involve multiple steps and time periods, impacting how long it takes to get ZOE results.

Quick Summary

The waiting period for ZOE results is typically 3-4 weeks after samples are returned for analysis, though recent testing updates may streamline the process. The total timeline also includes a multi-week monitoring phase using the ZOE app.

Key Points

  • Standard Timeline: Expect to wait approximately 3-4 weeks after sending samples back to the lab for your results to be available in the ZOE app.

  • Two-Week Monitoring: The testing phase, which used to include wearing a glucose monitor and logging food, was a mandatory 14-day process.

  • Testing Changes: As of September 2025, ZOE simplified the test, primarily focusing on a stool sample and health questionnaire, removing the CGM and blood test.

  • Lab Processing is Key: The majority of the waiting time is due to the laboratory processing of your stool sample, which uses advanced shotgun metagenomics.

  • Notification by Email: Once processed, your personalized data is uploaded to the ZOE app, and you will be notified via email when your scores are ready.

  • Retesting May Add Delays: If a sample cannot be processed, ZOE may require a retest, which can extend the overall waiting period.

  • App-Delivered Scores: Your final results, including food scores and gut health insights, are delivered digitally through the ZOE mobile app.

In This Article

Understanding the ZOE Results Timeline

For many, the appeal of ZOE lies in its promise of personalized nutrition based on individual biological responses. After completing the initial at-home testing phase, a key question arises: how long does it take for your comprehensive, personalized data to become available? The timeline can be broken down into distinct stages, from initial testing to final delivery of your scores. While ZOE aims for a 3-4 week processing period after you send your samples, understanding the full scope of the process helps set clear expectations.

The ZOE Testing Phase

Before any lab processing begins, you must complete the testing phase using your at-home kit. This period typically lasts two weeks. It is a crucial part of the process, and delays here can push back your overall results. The components of this phase traditionally included:

  • Continuous Glucose Monitoring (CGM): A sensor is worn on your arm for up to 14 days to track your blood sugar levels in real-time.
  • Test Cookies/Muffins: Standardized, high-fat and high-sugar test meals are consumed at specific times to measure your metabolic response.
  • Blood and Stool Samples: You collect a finger-prick blood sample and a stool sample at home, which are then mailed back to the ZOE labs.
  • Food Logging: You must meticulously log your food intake in the ZOE app throughout the two-week period.

In September 2025, ZOE introduced an updated testing process that simplifies the initial phase. The new approach relies on a gut health test (stool sample) along with advanced AI and health questionnaires to predict blood sugar and fat responses, removing the need for a CGM and traditional blood tests. This change could potentially shorten the initial testing period, although the lab processing time remains consistent. It is important to confirm which test version you have received.

Laboratory Processing and Analysis

Once ZOE receives your returned samples, the lab processing begins. For the gut microbiome test, this involves a sophisticated technique called shotgun metagenomic sequencing to analyze the DNA of your gut microbes. This process gives ZOE scientists a comprehensive picture of your gut microbiome composition, including the balance of 'good' and 'bad' bacteria identified through their research.

This lab work is the most significant portion of the waiting period. ZOE states this takes approximately 3–4 weeks. During this time, your data is analyzed and compared to the extensive dataset from thousands of other ZOE participants. In some cases, lab processing may be delayed due to high volume, or a sample may require retesting, which would extend the timeline. ZOE will contact you if retesting is necessary.

The Final Steps: Results Delivery

After lab processing is complete, your results are loaded into the ZOE app. You will receive an email notification indicating that your personalized insights are ready. The results include:

  • Personalized food scores for thousands of foods (out of 100).
  • A dietary inflammation profile score, reflecting your blood sugar and fat control.
  • Your gut microbiome score, often based on a global scale of 1000.
  • Information on your specific 'good' and 'bad' gut bugs.
  • Personalized recommendations and food insights based on your unique biology.

Once the results are in, the real journey with the ZOE app begins, providing you with ongoing nutritional guidance.

Timeline Comparison: Old vs. New ZOE Test

Process Stage Old ZOE Test (Pre-Sept 2025) New ZOE Test (Post-Sept 2025)
Test Kit Arrival 3-5 working days 3-5 working days
At-Home Testing Period 14 days (CGM, blood/stool samples, test cookies) Stool sample collection (5-10 minutes) and questionnaire
Lab Processing 3-4 weeks from sample return 3-4 weeks from sample return
Results Delivery Email notification once data is in the app Email notification once data is in the app
Total Estimated Time ~4-6 weeks after receiving kit ~3-5 weeks after receiving kit (potentially faster)

Factors That Can Affect Your Wait Time

While the general timeline is reliable, several factors can influence how long you wait for your results:

  • Lab Volume: High demand for ZOE tests can lead to increased processing times at the lab.
  • Retesting: If a sample fails quality control, ZOE will contact you to repeat the test, which can add several weeks to your wait.
  • Timely Return of Samples: Delays in you mailing the samples back to the lab will naturally push back the entire timeline.
  • Accurate Data Entry: During the testing phase, ensuring all app-based logging is done correctly can prevent delays caused by incomplete data.

Conclusion

In summary, while the active testing portion of the ZOE process is relatively short, the majority of the wait time comes during the laboratory analysis phase. A standard timeline of 3-4 weeks for results is common, but it is important to budget for potential delays. The introduction of the simplified test kit may reduce the amount of time required for the initial data collection, but the lab work still requires patience. By following the instructions carefully and returning your samples promptly, you can ensure a smooth process from testing to receiving your valuable personalized insights. Read more about the science behind ZOE's microbiome testing.

Frequently Asked Questions

The typical timeframe is 3-4 weeks after your samples are successfully sent and received by the ZOE lab for processing.

Yes, before sending your samples, you must complete the at-home testing phase. This period is separate from the lab processing time.

The most recent version of the ZOE kit includes a stool sample for gut microbiome analysis. Past versions also included blood sugar and blood fat tests, though these are no longer required for personalization.

Yes, recent updates have simplified the testing process by removing the CGM and blood test, which may reduce your active testing time. However, the lab processing time remains consistent.

Yes, you will receive an email notification as soon as your results have been processed and are available to view in the ZOE app.

If a sample fails quality checks, ZOE will contact you to repeat the test. This can add several weeks to your overall waiting period.

ZOE states that its updated algorithm, built on extensive data, can predict your blood fat and glucose response by combining your gut health test and health questionnaire.

Yes, you can check the status of your order and the processing of your results by logging into your account on zoe.com.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.