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Why are people canceling Poppi? The Class-Action Lawsuit and Influencer Backlash

3 min read

In July 2025, Poppi settled an $8.9 million class-action lawsuit over allegations that its 'gut healthy' claims were misleading. This legal challenge, coupled with a highly publicized influencer marketing misstep, has led many to wonder: Why are people canceling Poppi?

Quick Summary

Poppi faced backlash after a lawsuit challenged its 'gut healthy' claims, citing insufficient prebiotic fiber for meaningful benefit. An influencer vending machine campaign also fueled public criticism.

Key Points

  • Misleading Gut Health Claims: Poppi faced a class-action lawsuit alleging its "gut healthy" marketing was misleading because the amount of prebiotic fiber in one can is insufficient for meaningful benefits.

  • $8.9 Million Lawsuit Settlement: In July 2025, Poppi settled the lawsuit for $8.9 million without admitting wrongdoing, offering cash payouts to consumers who purchased the product between 2020 and 2025.

  • Influencer Marketing Backlash: The brand received widespread criticism in February 2025 for sending expensive vending machines to influencers, with critics citing the move as wasteful and out of touch.

  • Sugar vs. Fiber Debate: The lawsuit pointed out that the sugar content in multiple cans of Poppi could negate any potential health benefits from its minimal prebiotic fiber.

  • Trust and Transparency Issues: The dual controversies have severely damaged consumer trust, highlighting the disconnect between Poppi's marketing hype and its actual nutritional and ethical practices.

  • Shift in Consumer Scrutiny: The Poppi story illustrates a broader trend where consumers are more critically evaluating the health claims of popular food and beverage products.

  • Potential Digestive Side Effects: The lawsuit also mentioned potential adverse digestive effects like bloating and discomfort from consuming too much agave inulin.

In This Article

Unpacking Poppi's Class-Action Lawsuit

Poppi, known for its 'gut healthy' image, faced a class-action lawsuit starting in May 2024. The lawsuit alleged the brand misled consumers by claiming its prebiotic sodas offered significant gut health benefits, claims the plaintiffs argued were scientifically unfounded.

The Allegations of Misleading Gut Health Claims

The lawsuit centered on the low amount of prebiotic fiber in Poppi. The complaint argued that the approximately 2 grams of prebiotic fiber per can is insufficient for meaningful gut health benefits. Experts have noted that research typically involves higher daily fiber intake for prebiotic effects. The lawsuit also contended that a consumer would need to drink multiple cans to potentially see benefits, which would introduce excessive sugar, potentially negating any positive effects. Additionally, concerns were raised about agave inulin, the prebiotic used, which some allege can cause digestive discomfort in large amounts or for sensitive individuals.

The $8.9 Million Settlement

In July 2025, Poppi’s former owner agreed to an $8.9 million settlement to resolve the lawsuit. Poppi maintained its product labeling was truthful and did not admit wrongdoing. The settlement allowed consumers who bought Poppi between January 2020 and July 2025 to potentially receive a payout.

Influencer Marketing Fallout

Poppi also faced public criticism regarding its marketing. A notable incident occurred during Super Bowl weekend in February 2025 when the brand sent expensive vending machines to social media influencers.

The Super Bowl Vending Machine Controversy

Critics viewed the vending machine gifts as wasteful and out of touch, especially when compared to alternative, more inclusive marketing approaches. This extravagance was seen as conflicting with the brand's image as an accessible, health-conscious soda alternative, alienating some consumers. The controversy gained further attention when a competitor commented on the incident.

The Nuanced Nutritional Reality

The controversies prompted closer examination of Poppi's nutritional value. While it has less sugar and calories than traditional sodas, dietitians note it's not a definitive solution for gut health.

Poppi vs. Traditional Soda vs. Whole Foods

Feature Poppi Prebiotic Soda Traditional Soda (e.g., Coke) Whole Food Prebiotics (e.g., Garlic)
Prebiotic Fiber ~2g of agave inulin per can, potentially insufficient for meaningful benefit. 0g High in diverse, natural prebiotic fibers.
Added Sugar ~5g per can, lower than traditional soda. Upwards of 39g per 12oz can. Naturally occurring sugars, part of a nutritious whole food.
Marketing Claims Extensive 'gut healthy' marketing, which was subject to a class-action lawsuit. Focuses on taste and refreshment, with no health claims. Not marketed as a 'health product' but recognized for its nutritional benefits.
Cost Premium price point. Generally inexpensive. Cost-effective and provides a wider range of nutrients.

Broader Implications for Nutrition and Marketing

The Poppi situation highlights the risks of aggressive 'health halo' marketing and the growing consumer demand for transparency and ethical brand behavior in the food and beverage industry.

Conclusion

The reasons why people are canceling Poppi stem from a combination of a class-action lawsuit challenging its gut health claims and a controversial influencer marketing campaign. These events have led consumers to question the brand's promises and marketing tactics, contributing to a decline in trust. While Poppi offers a lower-sugar option compared to conventional soda, the controversies have underscored that it may not provide the significant health benefits it claimed.

For a deeper dive into the specific legal arguments and settlement details, you can visit the Harvard Political Review's analysis of the Poppi lawsuit.

This article is for informational purposes and is not a substitute for professional medical or legal advice.

Frequently Asked Questions

The lawsuit, filed in May 2024, alleged that Poppi misleadingly marketed its sodas as 'gut healthy'. Plaintiffs argued that the amount of prebiotic fiber (about 2 grams) in one can was not enough to provide significant gut health benefits, and that the sugar content could offset any potential positives.

No, as part of the $8.9 million settlement reached in July 2025, Poppi denied any wrongdoing. The settlement was a move to resolve the claims without admitting liability.

According to the settlement administrators, the deadline to file a claim was September 26, 2025. Consumers who purchased Poppi between January 23, 2020, and July 18, 2025, were eligible.

According to the class-action lawsuit, the 2 grams of prebiotic fiber per can is likely too low to offer meaningful gut health benefits for most people. Dietitians suggest turning to whole foods like garlic, bananas, and onions for reliable prebiotic intake.

In February 2025, Poppi sent expensive branded vending machines to influencers, which led to public backlash. Critics viewed the extravagant gifts as wasteful and out of touch with the average consumer.

Poppi does contain significantly less sugar and fewer calories than traditional sodas. However, the controversy over its gut health claims means consumers should be aware that the 'healthy' benefits may be overblown and not a reliable source of fiber.

The class-action lawsuit noted that excessive consumption of agave inulin, the prebiotic fiber in Poppi, could lead to digestive issues like gas, bloating, and abdominal discomfort, particularly for people with existing sensitivities.

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.