Shake Shack's Non-Dairy Milkshake Status: A Brief History
In a move that excited the plant-based community, Shake Shack formally partnered with food tech company NotCo in May 2023. This collaboration introduced two new items to the menu: the Non-Dairy Chocolate Shake and the Non-Dairy Frozen Custard, both made with NotMilk™, a sustainable, plant-based beverage designed to replicate the taste and texture of traditional dairy. These products were initially added to the core menu across all U.S. locations, promising a permanent dairy-free sweet treat option for customers nationwide. The decision was celebrated as a significant step for the fast-food chain's expansion into more inclusive dining options.
The Discontinuation and Customer Confusion
Despite the initial promise of a permanent menu item, reports began to surface on social media and forums like Reddit in late 2024 and throughout 2025, indicating that the non-dairy shake and frozen custard were no longer available. Customers in various regions reported that the items had vanished from menus, with some employees confirming the discontinuation. This created confusion among diners, especially those with dietary restrictions who relied on the option. While no official, nationwide announcement was made by Shake Shack regarding the removal, the anecdotal evidence from disappointed customers has been widespread. It appears that some locations might have run out of stock and never received a restock, while others phased the product out gradually.
Current Dairy-Free Options at Shake Shack
For those seeking dairy-free items at Shake Shack in 2025, the options are more limited but still available. Without the non-dairy shake, customers must rely on existing menu items and careful customization to build a meal that fits their dietary needs. The most prominent option is the Veggie Shack, which, with some modifications, can be ordered completely dairy-free.
Ordering a Dairy-Free Meal
To successfully order a dairy-free or vegan meal at Shake Shack, you'll need to be specific with your request. Here is a rundown of the current options:
- Customized Veggie Shack: The Veggie Shack patty itself is plant-based, made from a blend of vegetables and grains. However, it is typically served with American cheese and ShackSauce, both of which contain dairy. To make it dairy-free, you must order it without cheese, without ShackSauce, without the crispy fried onions, and either on a lettuce wrap or a gluten-free bun.
- Fries: Shake Shack's famous crinkle-cut fries are confirmed to be vegan and dairy-free. This makes them a safe and reliable side dish.
- Drinks: The beverage list includes several dairy-free choices, such as fountain sodas, iced tea, and homemade lemonades.
A Note on Cross-Contamination
For those with severe dairy allergies, it is important to remember that Shake Shack kitchens are not dairy-free environments. All items are prepared on shared equipment, and while staff take precautions, there is always a risk of cross-contamination. If you have a severe allergy, it is best to communicate your concerns with the staff when ordering.
Comparison of Dairy-Free Shake Options
Here is a comparison of Shake Shack's former non-dairy shake with some alternatives for those still seeking a dairy-free sweet treat.
| Feature | Shake Shack (Non-Dairy Shake) | Johnny Rockets (Craig's Vegan Shakes) | DIY Homemade Shake |
|---|---|---|---|
| Base Ingredient | NotMilk™ | Craig's Vegan Ice Cream | Oat milk, coconut cream, bananas |
| Availability | Discontinued in many locations (as of 2025) | Available at select locations only | Always available with ingredients at home |
| Flavors | Chocolate | Chocolate, Vanilla, Strawberry | Infinite possibilities |
| Price | Varies by location | $6.99-$8.99+ (approx.) | Varies, but typically more cost-effective |
| Cross-Contamination | Potential risk in shared kitchen | Potential risk in shared kitchen | None, if prepared with clean utensils |
Conclusion
While Shake Shack once offered a promising and delicious non-dairy chocolate milkshake, it has unfortunately been phased out in many locations, disappointing many dairy-free customers. The status of this item has shifted from a permanent menu staple to a discontinued option, requiring diners to look elsewhere for their dairy-free shake fix. While the customized Veggie Shack and fries remain viable dairy-free options, those with severe allergies must proceed with caution due to the risk of cross-contamination. For the most accurate, up-to-date information on availability, checking with your specific local Shake Shack remains the best course of action.
