Skip to content

How does Misfits grocery work?

4 min read

With more than one-third of the food grown in the U.S. going to waste each year, services like Misfits Market offer a solution. If you're wondering how does Misfits grocery work, the process is designed to deliver fresh, high-quality, and 'rescued' food items straight to your doorstep, making grocery shopping more affordable and sustainable.

Quick Summary

Misfits Market is an online grocer where customers select items from a weekly shopping window to receive customizable deliveries of rescued produce, pantry goods, and more. The service fights food waste by selling imperfect or excess items at a discount.

Key Points

  • Source 'Misfit' Food: Misfits Market rescues perfectly good, high-quality groceries that would otherwise go to waste due to cosmetic flaws, surplus, or packaging changes.

  • Shop During a Weekly Window: Customers are assigned a specific, multi-day shopping window each week to select and customize their cart from a rotating inventory of rescued goods.

  • Enjoy Flexible Delivery: The service offers both a weekly subscription and a more flexible 'Flex Plan,' allowing you to skip orders or pause your subscription at any time with no obligation.

  • Benefit from Sustainable Packaging: Orders are delivered in eco-friendly, recyclable boxes with reusable ice packs. The company offers a packaging return program in some areas for added convenience.

  • Find More Than Just Produce: Beyond 'ugly' fruits and vegetables, the marketplace includes a wide variety of items such as dairy, meat, snacks, and pantry staples, often from organic and sustainable brands.

In This Article

The Core Concept: Rescuing 'Misfit' Groceries

Misfits Market's business model is built on the concept of rescuing perfectly edible food items that traditional grocery stores reject. This helps combat the staggering amount of food waste that occurs in the food supply chain. The term 'misfit' applies to a variety of products, not just produce. Here's a breakdown of what gets rescued:

  • Cosmetically Imperfect Produce: These are fruits and vegetables that are too big, too small, oddly shaped, or have minor blemishes that do not affect taste or quality.
  • Surplus Inventory: Farmers or producers may have an abundance of certain products due to over-production or shifts in demand. Misfits Market purchases this excess stock.
  • Packaging Changes: Food products can be rejected by retailers if their packaging is updated, even if the product inside is still fresh and far from expiration.
  • Discontinued Items: When a brand decides to stop selling a product, Misfits Market can help offload the remaining inventory.
  • Seasonal Overstock: Leftover holiday-themed products, like chocolates in March, are perfect for rescue.

By sourcing these items, Misfits Market not only provides consumers with high-quality food at a discount but also supports a more sustainable and less wasteful food system. The company's 2022 acquisition of competitor Imperfect Foods has further expanded its sourcing network and product offerings.

How The Service Works: A Step-by-Step Guide

Getting started with Misfits Market is a straightforward process with a high degree of flexibility. The service is designed to be convenient and customizable to your needs.

  1. Sign Up: You can create an account for free. There is no mandatory subscription fee to shop with Misfits Market, and you can cancel or skip orders at any time.
  2. Get Your Shopping Window: Based on your delivery area, you are assigned a weekly shopping window, typically lasting several days.
  3. Customize Your Cart: When the window opens, Misfits Market may pre-fill your cart with personalized selections based on your stated preferences. You have complete control to remove unwanted items and add from the full weekly selection of produce, pantry goods, meat, dairy, and more.
  4. Complete Your Order: Unlike traditional online shopping, you do not need to check out. When your shopping window closes, your order is automatically placed and charged, provided you meet the minimum order requirement.
  5. Receive Your Delivery: Your box is delivered to your doorstep on a predetermined delivery day, packed with insulated material and ice packs to keep perishables fresh. You can also leave the insulated packaging and ice packs out for the driver to be returned and reused or recycled.

Subscription Plans and Flexibility

Misfits Market offers flexible options to fit your shopping style, moving beyond its original mystery box model.

Grocery Subscription

For those who want a regular delivery, the standard Grocery Subscription provides a weekly or bi-weekly box. Your cart is automatically pre-filled, saving you time. You can easily skip a week or pause your subscription for up to three months if needed.

Flex Plan

This à la carte option is ideal for shoppers who want less commitment. You are not locked into a recurring delivery schedule. You simply place an order whenever you want, as long as it meets the minimum spend.

Comparison Table: Misfits vs. Traditional Grocery Stores

Feature Misfits Market Traditional Grocery Stores
Sourcing Rescued produce, surplus, and imperfect packaged goods. Focus on organic and sustainable items. Perfect-looking produce and mainstream branded products.
Cost Often slightly cheaper for organic items compared to supermarkets, with weekly discounts. Prices vary; conventional produce may be cheaper.
Convenience Delivery directly to your doorstep. Schedule is set by Misfits, but flexible to skip or pause. In-person shopping requires travel. Online options are also available but can have higher fees.
Sustainability Impact Actively reduces food waste and supports smaller farms. Uses recyclable/reusable packaging. Standard supply chain contributes to significant food waste. Packaging is often more wasteful.
Selection Varies weekly based on what's available to rescue. Includes a wide range of groceries beyond produce. Broad, consistent selection week to week. Less focus on rescued or unique items.
Payment Accepts credit/debit cards and PayPal. EBT is not currently accepted. Most forms of payment are accepted, including EBT.

Packaging and Sustainability Initiatives

Beyond simply rescuing food, Misfits Market is focused on sustainable practices in its packaging and delivery. The company uses recyclable cardboard boxes and insulated liners with gel ice packs to keep items cold. They also operate a packaging return program in many areas, allowing customers to leave used packaging for the driver to pick up and sanitize for reuse or proper recycling. This initiative sets them apart from many larger online grocers and reduces the overall environmental footprint of their service. For more insights on the delivery process, you can find various reviews online.

Conclusion

Misfits Market offers a practical and ethical alternative to conventional grocery shopping. By turning food that would otherwise be wasted into affordable, accessible groceries, it provides a valuable service for both consumers and the environment. Its flexible ordering system, wide product range (including the recent acquisition of Imperfect Foods), and dedication to sustainable practices make it a compelling option for those looking to save money, reduce their carbon footprint, and enjoy the convenience of doorstep delivery. For many, supplementing a regular grocery run with items from Misfits Market is a perfect way to balance savings, convenience, and eco-consciousness.

How does Misfits grocery work? It operates on a simple, flexible, and eco-friendly model that benefits both consumers and the planet.

Frequently Asked Questions

Misfits Market sells a wide array of groceries, including rescued produce with cosmetic imperfections, surplus inventory, branded pantry items, meat, seafood, dairy, and wine.

No, it is free to create an account and shop with Misfits Market. You only pay for what you order. A premium Misfits+ membership is optional and offers extra perks.

You can skip a weekly order at any time before your shopping window closes. You also have the option to switch to a bi-weekly plan, a flexible a la carte plan, or pause your subscription for up to three months.

There is a minimum order requirement, typically starting at $15, which can vary by region. Shipping fees also apply, but free shipping may be available over a certain cart total.

Misfits Market assigns a specific delivery day based on your location to create more efficient routes and reduce emissions. You cannot choose your own delivery day, but you have the flexibility to skip deliveries.

If an item in your order is damaged or not up to standard, Misfits Market offers a full refund. The customer service team handles requests submitted online.

The Grocery Subscription provides a recurring weekly or bi-weekly box with a pre-filled cart that you can customize. The Flex Plan is for shoppers who want to order on demand with no set delivery schedule.

References

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.